Account and Success Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Manage daily interactions with agency partners within the TikFinity ecosystem.

• Facilitate the onboarding of new agencies and assist them in achieving measurable success with StreamTV's tools.

• Spend a significant amount of time engaging in direct customer-contact calls, providing support, and conducting check-ins.

• Collect agency feedback systematically and prepare it for the product development team.

• Assist in the implementation of campaigns sold to creators through their respective agencies.

• Ensure that partners, deals, and follow-ups progress consistently over time.

• Identify new opportunities for agency partnerships and campaigns.

⛳️ Requirements

• Exceptional English language skills, both written and spoken, at a near-native or native proficiency level.

• A hands-on, operational approach to tasks.

• Strong determination and ability to follow through on commitments.

• Comfortable with daily communication in a client-facing role.

• Solid understanding of the creator and streaming economy and its key players.

• Relevant industry experience in the creator, streaming, or agency domains.

• Previous experience in account management, customer success, or B2B partnerships is highly desirable.

• Experience collaborating with TikTok agencies, talent management, or influencer-driven growth is a plus.

• Familiarity with advertising and campaign management is advantageous.

🏝️ Benefits

• Competitive salary.

• Fully remote work setup.

• Flexible working hours.

• Supportive working environment.

• Diverse, international team.

• Chance to make a positive impact on the experiences of streamers and viewers.

• Genuine ownership of agency relationships.

• Opportunity to contribute to the development of a new advertising vertical from the ground up.