Abdominal Transplant Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Drive the adoption and growth in volume of CareDx’s transplant diagnostics portfolio and ecosystem.

• Concentrate on abdominal programs within transplant centers and community nephrology accounts.

• Collaborate with Community Account Managers, Solutions Account Managers, Clinical Liaisons, and Medical Science Liaisons to create and implement account-level growth strategies.

• Design customized solutions tailored to account needs, objectives, and challenges.

• Recognize upsell and cross-sell opportunities within current accounts.

• Formulate and execute strategic account plans aimed at enhancing growth, adoption, market share, and achieving sales targets.

• Maintain comprehensive product knowledge regarding therapeutic areas, scientific concepts, testing platforms, mechanisms, processes, and related clinical studies.

• Establish and nurture relationships with customer stakeholders and influencers while addressing customer issues.

• Forecast and manage the sales pipeline and growth strategies effectively.

• Prepare performance reports for regional leadership, encompassing strategy effectiveness, ROI, and KPIs.

• Collaborate with teams in Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations.

• Report directly to the Regional Director.

⛳️ Requirements

• A Bachelor’s degree is required; an advanced degree (e.g., MBA) is preferred.

• At least 10 years of sales or strategic account management experience in the healthcare sector.

• Proven experience selling to hospitals, hospital/health systems, and/or enterprise-level accounts, effectively navigating multiple stakeholder and departmental levels.

• A strong history of developing successful account strategies within a highly matrixed organization.

• Excellent written and oral communication, along with organizational skills.

• Willingness to travel up to 50% or more, which includes frequent day trips, overnight travel, and some weekend conferences.

• Availability to be in the field and customer-facing at least 4 days a week.

• Proficiency in Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools such as Power BI.

• Clinical or sales experience in Transplant, Nephrology, Molecular Diagnostics, and Laboratory settings is highly desirable.

• Extensive clinical knowledge of abdominal transplant is strongly preferred.

🏝️ Benefits

• Competitive base salary along with incentive compensation.

• Comprehensive health and welfare benefits, which include a gym reimbursement program.

• 401(k) savings plan with company match.

• Employee Stock Purchase Plan.

• Pre-tax commuter benefits.

• Up to 30 days of paid leave annually for full-time employees who donate an organ or bone marrow.

• Additional discretionary bonuses/incentives may be available.

• Restricted stock units may be available.