340B Implementation Project Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee comprehensive implementation projects that facilitate onboarding, optimization, and the growth of 340B programs along with associated pharmacy solutions.

• Establish implementation scope, objectives, deliverables, success criteria, timelines, resource needs, workstreams, milestones, and dependencies.

• Convert business requirements into actionable implementation tasks and operational workflows.

• Create governance frameworks, communication strategies, risk management plans, and escalation protocols.

• Cultivate relationships with pharmacy leadership, compliance teams, finance, IT, operations, vendors, and executive stakeholders.

• Organize kick-off meetings, stakeholder workshops, status reviews, steering committees, governance meetings, and executive assessments.

• Act as the main client liaison throughout the implementation lifecycle.

• Manage several projects from inception to go-live and subsequent stabilization.

• Coordinate project activities, track deliverables and success metrics, and address risks, obstacles, and dependencies.

• Transition implementations into ongoing operational support and client management.

• Prepare project updates, executive summaries, status reports, and communication strategies.

• Assist in organizational readiness and change management initiatives.

• Design and execute workflows that support 340B operations.

• Oversee data collection, system setup, testing, training, and operational readiness.

• Support Contract Pharmacy arrangements, split-billing processes, inventory management solutions, and reporting functionalities.

• Ensure processes align with compliance, program optimization, and audit preparedness.

• Manage technical integrations, data feeds, and system configurations.

• Facilitate issue resolution across departments and with external partners.

• Conduct post-implementation reviews, provide go-live support, and lead lessons-learned sessions.

• Monitor implementation timelines, client satisfaction, adoption metrics, quality indicators, and operational outcomes.

• Suggest enhancements to methodologies, tools, workflows, playbooks, templates, and best practices.

⛳️ Requirements

• Bachelor’s degree in business, operations, or a relevant field.

• 3+ years of experience in implementation, client onboarding, or healthcare operations within a software delivery context.

• Proven track record of managing complex, multi-stakeholder projects with accuracy and responsibility.

• Capability to lead effectively during periods of organizational change and transformation.

• Strong business and financial insight with the ability to connect software functionalities to client KPIs and strategic objectives.

• Outstanding leadership, communication, presentation, and stakeholder management abilities.

• Technical and operational knowledge in areas such as data exchange, eligibility workflows, or healthcare integration.

• Demonstrated skill in anticipating risks, managing uncertainty, and achieving results independently.

• Experience with CRM, EMR/EHR systems, gateways, and analytics tools (e.g., Salesforce, EPIC, Meditech, etc.).

• 340B ACE certification is preferred.

• PMP Certification is preferred.

• Proficient in data reporting and analysis.

• Understanding of hospital/pharmacy systems, workflows, prescribing practices, and revenue cycles.

• Willingness and capability to travel for client meetings and conferences.

🏝️ Benefits

• Health insurance.

• Flexible Spending Account (FSA).

• Dental and vision insurance.

• 401(k) retirement plan.

• Paid time off.

• Willingness and ability to travel for client meetings and conferences.