Working Student, Intern – Product & Growth

This is a fully remote position, open to applicants in Germany.

📋 Description

• Perform comprehensive analysis of the Louco app and the overall user experience.

• Evaluate current features and user flows to pinpoint areas for enhancement.

• Generate concepts for new features and improvements.

• Investigate critical journeys including event discovery, search, ticketing, waitlists, guestlists, and creator profiles.

• Assess user drop-offs and identify overly complex processes.

• Test new features and updates from a user perspective.

• Gather and organize user feedback, translating it into actionable improvement proposals.

• Collaborate closely with Product, Design, and Development teams.

• Monitor feature performance and user adoption in the live app post-releases.

• Develop and enhance email, push, and in-app communications.

• Design automated CRM journeys throughout the user lifecycle.

• Oversee communications related to tickets, waitlists, guestlists, events, and creators.

• Create segmentations and personalized user journeys.

• Analyze open, click, and conversion rates to derive optimization strategies.

• Brainstorm ideas to boost activation, engagement, retention, and re-activation.

• Ensure the reliable operation of CRM flows, CTAs, and deep links.

• Assist in establishing a scalable CRM framework for the Louco app.

• Keep track of the event, ticketing, creator, and consumer app landscape.

• Analyze competitors, new products, features, user journeys, business models, pricing strategies, and growth mechanics.

• Research trends and technologies connected to mobile apps, AI, ticketing, events, and the creator economy.

• Identify international best practices and products.

• Summarize insights succinctly and formulate concrete recommendations for the Louco app.

⛳️ Requirements

• Currently a student or seeking an internship.

• Some hands-on experience with digital products, apps, CRM, growth, or digital marketing.

• Strong grasp of digital products and user experience.

• Analytical mindset with an appreciation for design, content, and communication.

• Organized and independent working style.

• Enjoys researching and identifying digital trends early.

• Willing to take initiative and implement your own ideas.

• Excellent communication skills in both German and English.

• Experience with CRM and analytics tools, Figma, email automation, push notifications, or product management tools is a significant advantage.

🏝️ Benefits

• Real impact: your contributions and ideas can be directly incorporated into the product.

• Work on a genuine live consumer digital product rather than theoretical scenarios.

• Responsibility instead of typical intern duties.

• Direct collaboration with founders, product, design, and development teams.

• Engage at the intersection of event discovery, ticketing, creator economy, CRM, and AI.

• Opportunity to grow alongside the Louco app and expand your area of responsibility.