Workfront Solution Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee client engagements that tackle intricate business process challenges related to marketing, creative, and content operations.

• Facilitate discovery sessions, stakeholder interviews, and collaborative workshops.

• Evaluate existing workflows, organizational frameworks, and operational models to identify deficiencies and inefficiencies.

• Formulate executive-level recommendations that link process shortcomings to business outcomes and suggest potential solutions.

• Generate current-state and future-state process maps that document handoffs, approvals, decision points, and system interactions.

• Establish role recommendations, responsibilities, RACI models, and align Workfront access levels.

• Propose changes to organizational and operational models for work intake, prioritization, resource management, and delivery.

• Create governance plans that outline decision rights, intake standards, naming conventions, permission models, reporting standards, and platform change management.

• Develop adoption strategies that encompass communication, training, change readiness, and success metrics.

• Convert future-state processes into scalable Workfront architectures, including object hierarchy, request queues, templates, custom forms, calculated fields, approvals, dashboards, and reports.

• Design Workfront Planning solutions involving workspaces, record types, fields, and views.

• Architect Workfront Fusion integrations with AEM Assets, DAMs, marketing automation, CRM, ERP, and collaboration platforms.

• Define recommendations for content strategy and DAM strategy, addressing asset lifecycle, metadata, taxonomy, and handoffs.

• Guide delivery teams throughout the build, testing, and deployment phases.

• Collaborate with project managers and account leaders to scope engagements, estimate efforts, and develop statements of work.

• Produce client-ready assessment findings, process maps, solution designs, governance documents, and executive presentations.

• Mentor consultants and developers on process-oriented solution design and Workfront best practices.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Information Systems, Marketing, Computer Science, or a related field, or equivalent practical experience.

• Over 7 years of experience with Workfront, encompassing solution design, configuration, governance, and enterprise implementations.

• More than 3 years of hands-on experience with Workfront Fusion, including integration architecture and scenario design.

• Practical experience with Workfront Planning, including the design of workspaces and record types for strategic and campaign planning.

• Proven track record of leading discovery workshops and facilitating sessions with executive, management, and practitioner audiences.

• Demonstrated proficiency in business process analysis, process mapping, and operational model design.

• Experience in developing role definitions, governance frameworks, and adoption or change management plans.

• Ability to translate business challenges into actionable recommendations for executives.

• Strong understanding of marketing, creative, and content operations workflows, including intake, review and approval, resource management, and campaign management.

• Familiarity with Workfront API, webhooks, and common integration patterns.

• Exceptional written and verbal communication skills, capable of producing polished client-facing deliverables.

• Proven ability to lead client engagements and manage multiple stakeholders with competing priorities.

• Must be a full-time employee based in the United States and eligible for employment.

• Preferred: experience in content strategy; DAM strategy experience, particularly with AEM Assets; knowledge of Bynder, Aprimo, or Frontify; Workfront for Experience Manager Enhanced Connector; experience in consulting or agency roles; familiarity with blended onshore and offshore delivery models.

• Preferred certifications include Adobe Workfront Core Developer, Adobe Workfront Fusion Developer Professional or equivalent Fusion training, Adobe Workfront Project Manager Professional, Adobe Experience Manager Assets certifications, and Lean Six Sigma, Prosci, or PMP.

🏝️ Benefits

• Employee benefits information is available through “Employee Benefits - USA - Infoverity” (specific benefits are not detailed in this posting).