WorkForce Software Functional Implementation Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in collecting and documenting client business requirements pertaining to workforce management processes.

• Aid in the analysis of existing business processes and recognize enhancement opportunities through WorkForce Software solutions.

• Engage in client workshops, discovery sessions, and project meetings.

• Configure and test WorkForce Software functionalities under the guidance of senior consultants and project leads.

• Convert business requirements into functional system configurations and documentation.

• Assist with user acceptance testing, issue resolution, and deployment efforts.

• Collaborate with technical teams, project managers, and client stakeholders throughout the implementation process.

• Provide training to end-users and facilitate knowledge transfer.

• Maintain project documentation, including requirements, configuration decisions, testing results, and process flows.

• Cultivate an understanding of workforce management, timekeeping, scheduling, attendance, and associated HCM processes.

⛳️ Requirements

• Approximately 2-4 years of experience in the implementation and/or support of the WorkForce Software platform.

• Experience in gathering business requirements, documenting processes, or assisting with system implementation projects.

• Strong analytical and problem-solving abilities with a keen eye for detail.

• Excellent verbal and written communication skills with a customer-centric approach.

• Proficiency in Microsoft Office applications, especially Excel.

• Understanding of software implementation methodologies and project lifecycle concepts.

• Ability to juggle multiple priorities in a fast-paced consulting environment.

• Willingness to travel to Chicago when necessary, depending on client and project requirements.

• A bachelor's degree is preferred but not mandatory; equivalent experience will be taken into account.

• Familiarity with HR, Payroll, Time & Attendance, Scheduling, or Workforce Management functions.

• Experience in supporting software testing, user training, or system deployment activities.

• Understanding of Agile or Waterfall project methodologies.

• Proven ability to quickly learn new technologies and business processes.

• Experience interacting directly with clients, end-users, or business stakeholders.

• Strong teamwork and collaboration capabilities.

🏝️ Benefits

• Paid time off

• Medical insurance

• Dental plan

• Vision plan

• Life insurance

• Short-Term and Long-Term Disability

• Paid holidays

• Competitive full-time salary range based on experience, education, and geographic location