Workday Reporting Specialist, Service Delivery Data Analyst

atThe Salvation Army in CanadaRemoteCA flagCanadaFull-timeData AnalystMid-levelSeniorC$85.3k – C$106.6k/year

Posted Aug 31

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop and implement governance, standards, and best practices for HR reporting across various HR systems.

• Oversee the reporting request queue within ServiceNow.

• Produce Workday reports, data extracts, and analyses through processes that include requirements gathering, testing, stakeholder approval, and release.

• Spearhead enterprise-wide HR data audits and initiatives aimed at ensuring data quality.

• Establish and uphold governance processes and controls to maintain the integrity, accuracy, and health of HR data.

• Design and improve manager and HR dashboards, hubs, and reporting solutions.

• Create and manage complex Workday reports and dashboards, which encompass advanced, matrix, composite, worksheet, and trending reports.

• Analyze workforce and service delivery data to uncover trends, risks, discrepancies, and opportunities.

• Collaborate effectively with HR Business Partners, stakeholders, HR Technology teams, auditors, and project teams.

• Provide reporting expertise, training, and data-driven solutions that align with organizational goals.


⛳️ Requirements

• A degree in computer science or an equivalent combination of education and experience.

• Workday certifications or equivalent hands-on experience.

• 3-5 years of experience in Workday reporting and dashboarding.

• 2-3 years of prior experience in Data & Reporting Governance.

• Proven experience supporting complex organizations and multi-system environments, delivering results on high-priority, high-visibility initiatives and projects.

• Familiarity with project delivery methodologies, including contributions to cross-functional project teams and achieving project goals.

• Experience working in Agile environments, adjusting to changing priorities, and fostering continuous improvement practices.

• Advanced skills in Microsoft Excel, along with a strong working knowledge of Microsoft Word and PowerPoint.

• Strong analytical and problem-solving abilities, with a knack for interpreting data, identifying trends, and offering actionable recommendations.

• Excellent communication and stakeholder management skills, including proficiency in requirements gathering and presenting information to diverse audiences.

• Capacity to excel in a fast-paced, dynamic environment, showcasing adaptability, a commitment to ongoing learning, self-awareness, and dedication to professional growth.

• Experience with Power BI, Tableau, and/or ServiceNow dashboards is regarded as an asset.


🏝️ Benefits

• Reasonable accommodation available upon request.

• Work-from-home arrangement.

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