Word Processing Supervisor

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as a key point of contact for the Word Processing team, offering support to attorneys.

• Collaborate with the Senior Manager and Manager to assess, prioritize, and allocate incoming work assignments.

• Address attorney questions concerning the status of work requests.

• Oversee ongoing projects and conduct quality control on completed tasks.

• Investigate and resolve work orders while providing constructive feedback.

• Evaluate staffing needs for upcoming shifts.

• Manage daily operations to ensure a tidy and well-organized center.

⛳️ Requirements

• 2-4 years of pertinent experience in a center-based setting.

• Exceptional interpersonal abilities with a strong dedication to teamwork, collaboration, and professionalism.

• Capability to effectively lead, inspire, and support Word Processing team members.

• Outstanding customer service skills.

• Proficiency in managing the workflows of multiple professionals.

• Familiarity with the MS Office Suite.

• Notary certification is preferred.

🏝️ Benefits

• Health insurance.

• 401(k).

• Paid time off.

• Flexible work arrangements.