Wolof/English OPI/VRI Interpretation Vacancy

This is a fully remote position, open to applicants in Senegal.

📋 Description

• Respond to calls professionally, adhering to the Interpreter's code of conduct.

• Always be ready to take notes during calls.

• Familiarize yourself with the specific vocabulary relevant to the healthcare and medical fields.

• Accurately and completely convey all messages, without adding, omitting, or substituting content.

• Deliver the highest standard of customer service while interpreting.

• Facilitate communication between clients who are Limited English Proficient and others by providing precise and comprehensive interpretation of messages.

• Implement standards of practice consistently.

• Participate in internal professional training sessions.

• Show enthusiasm for obtaining new professional certifications.

• Maintain communication and report to your team leader.

• Adhere to dress code standards for video remote interpreting.

⛳️ Requirements

• Proficient in the source language (English) and a native speaker of the target language "Wolof".

• A minimum of 1 year of experience in over-the-phone interpretation with a reputable interpretation company.

• Solid understanding of medical terminology.

• Familiarity with legal terminology is advantageous.

• International certifications in the healthcare sector are beneficial (e.g., PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• Strong emotional intelligence and appreciation for diverse cultures.

• Excellent communication, listening, note-taking, and memory retention skills.

🏝️ Benefits

• Fully remote position with a defined schedule.

• Options for full-time or part-time work (business and weekend hours).

• Immediate start available following onboarding.

• Internal certified training provided.

• Monthly salary payments.

• Contractual employment type.