Warranty Management Manager – Processes

This is a fully remote position, open to applicants in Germany.

📋 Description

• Offer functional leadership in warranty management across multiple locations

• Maintain consistent standards, defined responsibilities, and streamlined processes throughout all sites

• Continuously enhance processes, quality management standards, and workflows

• Develop guidelines and work instructions, ensuring they are implemented uniformly

• Lead the digital transformation in warranty management

• Assist in the deployment of new systems while optimizing digital workflows and automated processes

• Track warranty cases, appointments, and deadlines

• Manage maintenance contracts and guarantees

• Oversee budgets and project invoicing

• Facilitate the organized transition of projects from delivery into the warranty phase and subsequently to Technical Property Management

⛳️ Requirements

• A completed university degree in real estate management, business administration, or equivalent commercial training

• Relevant experience in quality, process, or warranty management within the construction or real estate industry

• A structured and independent working style

• Competence in establishing clear priorities while managing multiple concurrent projects, deadlines, and responsibilities

• Confident and professional communication with internal teams, clients, and external partners

• A process-oriented and commercially aware mindset

• Proficiency in MS Office applications

• Familiarity with PlanRadar, Casavi, or Immo Office is a plus

• Knowledge of HOAI and VOB/B is advantageous

🏝️ Benefits

• Competitive salary that reflects your contributions

• 30 days of annual leave

• Additional days off on December 24 and 31 when they fall on working days

• Trust-based working hours

• Options for remote work

• Opportunity for workation within the EU

• Discounted corporate fitness programs

• Subsidy for a public transport pass or a company bike

• Comprehensive budget for learning and development to support personal and professional growth

• Exclusive offers and discounts in fashion and technology

• Chance to influence a progressive family-owned company

• Flexible working hours

• EGYM Wellpass providing access to gyms, swimming pools, and sports activities across Germany

• Temporary work opportunities in other EU countries, depending on the position

• Sabbatical available after a longer duration of service

• Additional vacation days awarded for long-term loyalty and significant life events