Warranty Accounting Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Determine which dealers need accounting services and process them accordingly

• Work closely with service managers and dealer contacts to gather necessary information for submitting new or rejected claims

• Secure authorization for write-offs when required

• Maintain an organized accounting schedule

• Process credit memos

• Develop and adhere to accounting policies, processes, and best practices

• Collaborate with Dealer Controllers and other stakeholders to assess findings and implement solutions

• Analyze and generate reconciliation reports

• Identify, document, and communicate processing gaps along with best-practice solutions that minimize write-offs

• Conduct Accounts Payable and Accounts Receivable tasks

• Work simultaneously with OEM-based warranty administrators to ensure precise and efficient warranty claim processing

• Uphold high levels of customer satisfaction and consistent accounting services

• Report directly to the Supervisor of Service Delivery

⛳️ Requirements

• Minimum of 2 years of accounting experience in Accounts Payable and/or Accounts Receivable

• Previous administrative experience within a dealership in any role

• Strong organizational abilities and meticulous attention to detail

• Outstanding organizational and time management skills, with the capacity to prioritize tasks and meet deadlines in a dynamic environment

• Familiarity with Adobe Acrobat

• Proficient in Microsoft Excel

• Self-driven and proactive, with the capability to work independently from home and collaborate effectively in a remote team setting

• Strong verbal and written communication skills, enabling professional interaction with customers and internal teams

• A desire to seek solutions and enhance efficiency and processes

• Technical skills to utilize the WarrCloud Platform, various DMS systems, and OEM-based software

• Reliable, high-speed home internet connection with a minimum of 100 Mbps download and 10 Mbps upload

🏝️ Benefits

• Fully remote opportunity

• Competitive salary

• Home office stipend

• Complimentary employee health insurance

• 401K plan with employer matching

• Opportunity to work with cutting-edge AI/ML technology

• Flexible, humble, and supportive company culture

• Collaborative teams where contributions are appreciated

• Benefits enrollment begins immediately upon hire, effective the first day of the month following the start date

• 10 days of Paid Time Off per year

• 10 major holidays each year

• Monthly stipend of $100 for home workspace expenses, including high-speed internet, personal phone usage, and ink and paper replenishment