
VRI/OPI Interpretation
Posted Aug 3

Posted Aug 3
This is a fully remote position, open to applicants in Iran, +1 more country.
• Respond to incoming calls in a professional manner, adhering to the Interpreter's code of conduct.
• Maintain readiness to take notes throughout the call.
• Possess familiarity with the specific vocabulary relevant to the industry, particularly in healthcare and medical fields.
• Ensure all messages are rendered accurately and completely, refraining from adding, omitting, or substituting content.
• Deliver exceptional customer service during the interpreting process.
• Facilitate communication between Limited English Proficient individuals and clients by providing precise and comprehensive interpretation of messages.
• Uphold established standards of practice.
• Participate in internal professional training sessions.
• Show enthusiasm for obtaining new professional certifications.
• Communicate and report effectively to your team leader.
• Adhere to dress code standards for video remote interpreting.
• Proficient in the source language (English) and a native speaker of the target language "Persian".
• At least 1 year of experience in telephone interpretation with a reputable interpretation company is advantageous, but not required.
• Familiarity with medical terminology is preferred, but not essential.
• Understanding of legal terminology is an added benefit.
• Possession of international certifications in the healthcare sector is a plus (such as PICSI, ALTA, HIPAA, etc.).
• High school diploma in your native language.
• Strong emotional intelligence and cultural tolerance.
• Excellent communication, listening, note-taking, and memory retention skills.
• Fully remote position with a defined schedule.
• Internal certification training provided.
• Monthly compensation payments.
• Employment based on a contract type.
LanguageLine Solutions
LanguageLine Solutions
LanguageLine Solutions
CoverGo | Insurtech
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