Sinhala Interpreter

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage on-demand telephone interpretation sessions between speakers of Sinhala and English.

• Provide precise interpretations of concepts and meanings in accordance with established protocols.

• Interpret in various fields including healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, court, and emergency services (911).

• Communicate clearly in both languages, ensuring proper pronunciation, enunciation, and courteous expressions.

• Uphold a professional demeanor throughout all interpretation sessions.

• Maintain composure during challenging, emotional, or urgent calls, including 911 emergencies.

• Adhere to punctuality and availability during assigned work hours.

• Follow client directives and established protocols meticulously.

• Utilize appropriate terminology and possess a solid understanding of industry procedures.

• Exhibit cultural sensitivity while engaging in a diverse work setting.

• Operate from a quiet and secure home office environment.

• Provide verbal interpretation exclusively; this role does not include written translation.

⛳️ Requirements

• Proficient in both Sinhala and English, with a strong awareness of the associated cultural nuances.

• Capable of delivering cultural competence and evaluating regional and accent variations.

• Strong listening, retention, and note-taking abilities.

• Ability to maintain neutrality and objectivity during delicate discussions.

• Willingness to adapt to technological advancements related to LLS.

• Must be at least 18 years old.

• Legally authorized to work within the United States.

• Must possess work authorization that does not currently or in the future necessitate visa sponsorship.

• High school diploma or equivalent qualification required.

• Proficiency in reading and writing the requested languages is highly preferred.

• Must have a dedicated personal device for business use.

• Desktop or laptop running Windows, MacOS, or ChromeOS, or an acceptable tablet/smartphone is required.

• High-speed internet connection with a minimum of 5 Mbps download, 3 Mbps upload, a ping of no more than 300 ms, and jitter not exceeding 30 ms.

• Access to a quiet, distraction-free environment is essential.

• Ability to operate a keyboard, mouse, company software, and systems efficiently.

• Adequate manual dexterity to type or write comfortably.

• Capability to lift up to 26 lbs.

• Must be able to remain stationary in front of a computer for the majority of the workday.

• A background check and/or drug screening may be necessary depending on location.

• Candidates currently employed by a LanguageLine Solutions client or affiliated business may not qualify for consideration.

🏝️ Benefits

• Employee Referral Program.

• Opportunities for advancement within the organization.

• Support for interpreters.

• An inclusive and diverse workplace culture.

• Training and opportunities for skill development.

• Assistance from a Senior Language Specialist, Interpreter Help Desk, and Technology Help Desk.

• This independent contractor position is not eligible for employee benefits.