VP of Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement standardized agreements and workflows between departments.

• Create vetting processes and inter-departmental sign-off procedures for new initiatives.

• Audit and enhance the technology stack utilized for communication and project tracking.

• Provide operational support for public policy, advocacy, grants, and programs.

• Integrate fundraising objectives into operational budgets to foster sustainable revenue growth.

• Monitor departmental budgets and ensure operational spending aligns with long-term sustainability goals.

• Reduce silo risks through cross-functional collaboration.

• Identify and manage risks related to legal, human resources, operations, finance, reputation, and service delivery.

• Promote a culture of high accountability and reliability in a virtual work environment.

• Supervise and mentor Directors across various departments.

• Convert CEO and Trustee priorities into comprehensive organization-wide operating plans.

• Facilitate annual and quarterly prioritization processes for the enterprise.

• Maintain dashboards for initiative portfolios to track status, risks, and resource allocation.

• Establish decision-making frameworks and address cross-functional trade-offs.

• Oversee the lifecycle integration of significant cross-departmental initiatives.

• Define organizational metrics and manage executive dashboards.

• Lead the integration of cross-departmental budgets and oversee resource allocation.

• Design internal communication structures and promote asynchronous working practices.

• Manage operational vendors, platforms, partners, contracting, and onboarding processes.

• Maintain a centralized risk register and develop contingency plans.

• Lead the onboarding of Directors and enhance leadership capacity building.

• Establish practices for continuous improvement, automation, operational pilots, and benchmarking.

• Prepare operational materials for the Board and deliver executive briefings to the CEO.

⛳️ Requirements

• Over 10 years of experience in senior operational leadership roles.

• Preferably experienced in a complex non-profit, government agency, or arts-integrated organization.

• Demonstrated ability to create order from ambiguity by developing user-friendly workflows.

• Familiarity with State Arts Agencies, arts advocacy, grantmaking, and Software as a Service (SaaS) is a significant advantage.

• Comprehensive understanding of project management software, particularly Asana.

• Experience with remote collaboration tools such as Slack and Zoom.

• Active commitment to diversity, equity, inclusion, accessibility, social justice, and anti-racism.

• Strong interest in and understanding of the Creative West region.

• Proven experience as an effective virtual worker.

• Excellent communication skills and ability to build consensus.

• Capability to manage rapidly changing priorities.

• Proficient in navigating and functioning within ambiguous situations.

• Ability to work both independently and collaboratively.

• Strong problem-solving skills and a solution-oriented mindset.

• Advanced emotional intelligence.

• Capacity to build trusting relationships.

🏝️ Benefits

• Employer-paid health insurance.

• Employer-paid life and disability insurance.

• Dental insurance partially subsidized by the employee.

• 401(k) plan with up to 5% matching contribution.

• 37.5-hour work week.

• Generous vacation and sick leave policies.

• 10 paid holidays.

• A week off between Christmas and New Year’s Day.

• Commitment to an equal opportunity and inclusive, equitable workplace.