VP, Commercial Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a strategic business partner to the Chief Commercial Officer and the executive leadership team.

• Develop systems, processes, analytics, forecasting models, and operational rhythms that support predictable and scalable revenue growth.

• Manage sales operations, forecasting, pipeline oversight, territory and capacity planning, commercial analytics, compensation management, go-to-market performance, commercial technology, and quote-to-cash optimization.

• Collaborate with executive leadership to formulate and implement strategies for commercial growth.

• Lead the annual planning process, including setting bookings targets, designing territories, establishing quotas, planning capacity, and allocating resources.

• Create and sustain operating rhythms that span Sales, Marketing, Customer Success, Finance, Product, and Executive Leadership.

• Convert growth objectives into actionable operational plans and execution frameworks.

• Take ownership of company-wide bookings and revenue forecasting.

• Set up forecasting methodologies, inspection routines, reporting standards, and executive dashboards.

• Track performance against targets and identify potential risks and opportunities.

• Provide insights and recommendations to senior leadership.

• Manage the commercial technology ecosystem, encompassing CRM, CPQ, forecasting, enablement, and analytics platforms.

• Create a multi-year technology roadmap for Revenue Operations.

• Collaborate with Product, Engineering, Finance, and IT on system integrations and data governance initiatives.

• Promote the adoption of AI-driven tools and reporting solutions.

• Set standards for commercial reporting and measurement.

• Develop executive scorecards and dashboards to monitor pipeline health, sales productivity, forecast accuracy, customer acquisition, retention performance, and revenue growth.

• Generate insights that influence investment decisions and growth strategies.

• Build, lead, and nurture a high-performing Revenue Operations team.

• Recruit, coach, and mentor leaders responsible for Revenue Operations, Sales Operations, Analytics, Commercial Systems, Forecasting, Deal Desk, and Compensation Management.

• Encourage accountability, innovation, collaboration, and continuous improvement.

⛳️ Requirements

• A Bachelor's degree in Business, Finance, Economics, Analytics, Operations, or a related field.

• Over 12 years of progressive leadership experience in Revenue Operations, Sales Operations, Commercial Operations, Finance, Strategy, or Consulting.

• More than 5 years of experience leading directors and managers within a high-growth environment.

• Proven track record of partnering directly with executive leadership teams.

• Extensive expertise in revenue forecasting.

• Comprehensive knowledge of sales analytics.

• In-depth experience in territory and quota planning.

• Strong familiarity with revenue technology platforms.

• Significant expertise in compensation design.

• Profound knowledge of go-to-market operations.

• Excellent executive communication and presentation abilities.

• Strong analytical, financial, and strategic problem-solving skills.

• Preferred: MBA or advanced business degree.

• Preferred: Experience leading Revenue Operations in a SaaS, Healthcare Technology, FinTech, or B2B technology company.

• Preferred: Proficiency with Salesforce, CPQ platforms, Tableau/Power BI, and contemporary RevOps technologies.

• Preferred: Experience in supporting private equity-backed or publicly traded organizations.

🏝️ Benefits

• Competitive total rewards package (base salary + bonus, if applicable).

• Customizable benefits options (3 medical plans with Health Saving Account company match).

• Generous paid time off for non-exempt employees, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.

• Flexible time off for exempt employees + 13 paid holidays.

• Paid parental leave (inclusive of maternity + paternity leave).

• Educational assistance opportunities and complimentary access to LinkedIn Learning.

• Free mental health and family planning programs, which include adoption assistance and fertility support.

• 401(K) plan with a company match.

• Pet insurance.

• Employee resource groups.