Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise and manage daily facility operations.

• Ensure the achievement of KPIs, maintain inventory integrity, foster continuous improvement, and promote employee development.

• Ensure that warehouse staff adhere to standard operating procedures, personnel policies, and workload requirements.

• Hold daily meetings with Supervisors, Foremen, and/or Leads to ensure that productivity targets are met or exceeded.

• Implement special projects that impact warehouse operations at both the site and network levels.

• Analyze operations, throughput, capacity planning, and financial data to enhance cross-functional warehouse efficiencies.

• Assist in the Kenco site budget preparation and manage controllable costs to optimize net income.

• Plan, develop, and execute organizational policies and objectives.

• Collaborate with safety, human resources, and engineering teams on productivity improvement initiatives.

• Implement best practices from the network within the facility.

• Develop staff to ensure a capable management succession plan.

• Oversee customer inventory management while ensuring security and distribution protocols are maintained.

• Review operational, activity, and financial reports, adjusting programs or operations as required.

• Motivate, train, supervise, and assess the performance of subordinates.

• Take constructive corrective actions with employees as necessary.

• Hire and reduce staff as required.

• Maintain daily department productivity metrics and EIP/LM statistics.

• Ensure adherence to the Kenco Operating System (KOS).

• Promote a safe working environment and comply with all safety regulations.

• Perform other miscellaneous tasks as assigned by the General Manager.

⛳️ Requirements

• Bachelor’s degree (B.A./B.S.) from a four-year college, along with three years of related experience and/or training; or an equivalent combination of education and experience.

• A minimum of five years of experience in warehousing, distribution, or a related field is required.

• At least three years of leadership experience.

• Familiarity with warehouse operations, KPI achievement, inventory integrity, continuous improvement, budgeting, and financial outcomes.

• Knowledge of standard operating procedures, standard work, work instructions, and documentation provided by customers.

• Ability to analyze throughput data, capacity planning, and financial reports.

• Proficient in managing customer inventory with sound security measures and effective accounting and distribution practices.

• Strong ability to motivate, train, supervise, and evaluate subordinate performance.

• Capable of taking constructive corrective actions.

• Ability to hire and downsize staff as necessary.

• Support safety, human resources, and engineering initiatives effectively.

• Competence in developing and implementing organizational policies and objectives.

• Willingness to travel approximately 25% or less.

🏝️ Benefits

• Medical insurance including HSA, HRA, and FSA accounts.

• Supplemental insurance options including critical illness, hospital indemnity, and accidental injury.

• Dental insurance.

• Vision insurance.

• Basic life and supplemental life insurance.

• Short-term and long-term disability coverage.

• Paid parental leave.

• 401(k) plan.

• Paid time off of approximately 2 weeks (accrual begins on Day 1 of employment).

• Ten employer-paid holidays.

• A supportive and professional work environment.

• Travel requirements of approximately 25% or less.

• A passport is not required, but it is recommended.