VP, Client Services – Access Marketing

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide innovative and strategic leadership for key client accounts at a global pharmaceutical agency.

• Build and sustain effective relationships with senior-level clients.

• Assume ownership and leadership of the client’s business within the agency.

• Guide agency teams in the annual brand planning process.

• Create and nurture a strategically aligned client/agency team.

• Inspire and direct Account Supervisors and Senior Account Executives.

• Support team members in their career development and skills enhancement.

• Conduct regular feedback sessions to coach direct reports and team members.

• Oversee and evaluate account financial performance, group productivity, and profitability.

• Collaborate with creative teams to formulate and execute innovative work.

• Address issues related to timelines and cost efficiencies.

• Supervise activities aimed at fostering client relationships.

• Enhance and refine internal operating procedures in conjunction with the Project Management Department.

• Identify and engage in new business opportunities.

• Ensure client success and satisfaction, effective brand planning, strategic and tactical deliverables, and profitability for assigned brands.

⛳️ Requirements

• A profound and comprehensive understanding of the pharmaceutical/healthcare advertising sector is essential.

• Demonstrated digital marketing expertise and experience in leading an integrated agency team for brand planning, budget development, execution, and measurement.

• Proven ability to manage multiple clients and account teams effectively.

• Successful track record in cultivating valued relationships with senior-level client management.

• Established success as a strategic partner to clients.

• Experience with digital and multi-channel initiatives.

• Active participation in new business initiatives, including planning and pitch presentations, is required.

• Proven success in identifying opportunities and achieving organic client growth.

• Exceptional presentation capabilities.

• Over 12 years of experience in Brand AOR accounts.

• A minimum of 5 years of experience in a pharmaceutical advertising agency, ideally in unbranded, disease awareness, patient marketing, and education.

• At least 5 years of leadership and supervisory experience.

• Experience in developing, producing, and leading multi-channel marketing strategies and initiatives is essential.

• Practical proficiency in creating and delivering presentations using PowerPoint.

• Must be willing to travel based on client business requirements.

• A BA/BS degree is mandatory.

🏝️ Benefits

• 401K plan with employer match contributions up to 4% (immediately vested).

• Life insurance coverage.

• Disability insurance.

• Medical, dental, and vision plans available.

• Flexible working options, including hybrid and remote work opportunities.

• Option to work from any location globally for two weeks each year.

• 20 vacation days annually.

• One personal well-being day.

• 9 public holidays.

• Complimentary end-of-year holiday gifts.

• Early finish on Fridays during June, July, and August.

• Free counseling services through the employee assistance program.

• Personalized health support services.

• Enhanced maternity, paternity, family leave, and fertility policies.

• Ongoing professional development opportunities.

• On-demand training and support available.

• Global mobility opportunities throughout the organization.

• Employee Network Groups to foster community.

• Dedicated social opportunities and resources for remote workers.

• Regular career discussions to support growth.

• Opportunities for global, cross-capability career transitions.

• Interview adjustments available through the Disability Confident Scheme.