VP, Audit Services

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Direct the vision, strategy, financial planning, and operational oversight for the Line of Business.

• Provide executive leadership across various domains including delivery, customer success, growth, sales support, operations, product, and technology partnerships.

• Formulate and implement strategies that promote sustainable revenue growth, profitability, and customer loyalty.

• Enhance existing customer relationships while facilitating the acquisition of new customers.

• Develop scalable operational processes, performance metrics, and accountability frameworks.

• Cultivate, mentor, and empower leaders within the business unit.

• Align resources with strategic priorities and commitments to customers.

• Collaborate with Product and Technology leaders to enhance solutions that meet customer and market demands.

• Assess opportunities for expansion into new markets, products, and services.

• Improve customer experience through consistent delivery and proactive engagement at the executive level.

• Establish KPIs and leverage data to identify risks, opportunities, and areas for improvement.

• Drive organizational change and transformation initiatives.

• Attract and retain top talent while addressing capability gaps.

• Promote collaboration, ownership, accountability, innovation, and continuous improvement.

• Represent the organization to customers, prospects, industry partners, government officials, and other external stakeholders.

• Communicate performance metrics, opportunities, risks, and priorities to executive leadership.

⛳️ Requirements

• Over 15 years of progressive leadership experience in delivery, operations, professional services, government technology, or a related field.

• Extensive experience in leading senior managers, directors, and multidisciplinary teams.

• Proven success in managing a complex business with accountability for financial and operational performance.

• Experience in developing and executing growth and transformation strategies.

• Strong business and financial acumen.

• A successful track record of building high-performing teams and nurturing strong leaders.

• Experience in establishing KPIs, operational rhythms, and accountability frameworks.

• Strong executive presence with the ability to build trusted relationships with customers, employees, executives, and external stakeholders.

• Exceptional communication skills with the ability to simplify complex issues and foster alignment.

• Capability to balance strategic thinking with practical execution.

• Comfortable operating in a dynamic environment with shifting priorities.

• A bachelor's degree in Business Administration, Accounting, Finance, Public Administration, or a related discipline is preferred.

• Equivalent executive-level experience will also be considered.

• Preferred experience includes state and local government, GovTech, public finance or revenue administration, tax administration, compliance, licensing, regulatory services, SaaS or technology-enabled services, professional or managed services, public-sector solutions, or large-scale organizational or technology transformations.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with employer matching.

• Opportunities for professional development and continuing education.

• Flexible work arrangements to promote work-life balance.

• Generous paid time off and holiday schedule.