Virtual Office Assistant, Customer Service

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Verify insurance and follow up on outstanding claims.

• Schedule patient appointments and maintain communication.

• Collect and post payments while documenting receipts.

• Manage the aging report to ensure timely payment of claims.

• Submit dental claims to insurance providers via online, mail, and fax methods.

⛳️ Requirements

• A minimum of 1-3 years of experience in roles such as Administrative Assistant, Virtual Assistant, or related positions.

• Essential proficiency in MS Excel, MS Word, and strong technical skills.

• Strong writing and communication skills are required.

• A demonstrated sense of initiative, productivity, and responsibility is necessary.

• Ability to collaborate effectively within a team, with reliability, integrity, and competence in work execution being crucial.

• Candidates must have a dependable internet connection.

• Applicants should not currently be using PLDT Internet services and must be open to switching to Converge or another provider, excluding PLDT.

• Must be amenable to using a time tracking system.

• Availability is required from Monday to Friday, 10:00 PM - 7:00 AM Philippine time (8:00 AM - 5:00 AM CST).

🏝️ Benefits

• Competitive salary package.

• Opportunities for professional development and growth.

• Flexible working hours.

• Supportive team environment.