Virtual Office Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Confirm insurance details and follow up on pending insurance claims.

• Arrange patient appointments, reach out to patients, and conduct follow-ups.

• Gather and post payments while accurately recording receipts.

• Manage the aging report to ensure timely payment of all claims.

• Submit dental claims to insurance providers through online channels, postal mail, and fax.

• Provide support for a dental and healthcare service organization that caters to patients across Ohio.

⛳️ Requirements

• A minimum of 1-3 years of experience in positions such as Administrative Assistant, Virtual Assistant, or equivalent roles.

• Essential skills include proficiency in MS Excel, MS Word, and general tech-savviness.

• Strong written and verbal communication skills are necessary.

• A demonstrated ability to take initiative, maintain productivity, and exhibit a sense of responsibility is required.

• Effective teamwork, reliability, integrity, and competence in performing job duties are critical attributes.

• The applicant must have a dependable internet connection.

• Candidates should not be currently utilizing PLDT Internet services and must be open to switching to Converge or another provider, excluding PLDT.

• Willingness to use a time tracking tool is required.

• Availability to work Monday to Friday, from 10:00 PM to 7:00 AM Philippine time (8:00 AM to 5:00 PM CST).

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• A supportive and collaborative work environment.