Virtual Assistant

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee a substantial volume of incoming and outgoing emails on a daily basis

• Serve as the communication link between designated parties who are restricted from direct contact

• Receive contracts, documents, deal-related information, and correspondence, forwarding them to the correct recipient

• Assess incoming emails and accurately decide the appropriate routing for communication

• Guarantee that emails and documents are forwarded in a timely and precise manner

• Adhere to established communication protocols and maintain necessary separation between parties

• Acquire knowledge of relevant contacts, workflows, and routing procedures

• Organize and manage an active inbox effectively

• Utilize features of Gmail and/or Microsoft Outlook to enhance efficiency

• Create and sustain labels, folders, categories, filters, rules, and inbox management systems

• Employ email automation and productivity tools as suitable

• Monitor outstanding communications and follow up as needed

• Uphold confidentiality when dealing with contracts, deals, client information, and sensitive business correspondence

• Maintain a high level of accuracy and attention to detail

• Provide assistance with related administrative tasks as needed

⛳️ Requirements

• Prior experience in an administrative, secretarial, office support, coordination, or high-volume email management position is preferred

• Excellent working knowledge of Gmail and/or Microsoft Outlook

• Strong grasp of labels, folders, filters, rules, categories, flags, email search and organization, automated sorting and routing, templates, and productivity features

• Comfortable handling a significant volume of emails in a fast-paced setting

• Exceptional attention to detail and accuracy

• Strong organizational and time-management abilities

• Capability to quickly learn new processes, contacts, and workflows

• Ability to consistently follow detailed procedures

• Strong written communication skills and professional email etiquette

• Ability to work independently and maintain productivity throughout the day

• Comfortable managing confidential and sensitive business information

• Availability to work US Hours (9am-5pm EST)

🏝️ Benefits

• Remote work arrangement

• Training on relevant workflows, contacts, and communication processes

• Interview preparation and support from a ReWorks teammate

• Independent contractor terms, hours, pay, and contract details provided in writing