Vietnamese Speaking Interpreter

This is a fully remote position, open to applicants in Vietnam.

📋 Description

• Deliver precise, thorough, and respectful video interpreting services between English and Vietnamese, including occasional over-the-phone sessions.

• Ensure accurate communication without adding, omitting, or altering the intent of the speakers.

• Adhere to the ethical standards, practices, and procedures established for professional interpreters.

• Uphold confidentiality and comply with relevant healthcare privacy regulations.

• Exhibit cultural sensitivity and respect for various backgrounds, communication styles, and patient preferences.

• Maintain a professional demeanor and exercise sound judgment concerning interpreter role boundaries.

• Adapt to changing technology, workflows, and service demands.

• Engage in mandatory training, coaching, and quality assurance activities.

• Connect English-speaking healthcare providers with Vietnamese-speaking patients within the US healthcare system.

• Complete the structured evaluation process and foundational training prior to commencing live sessions.

⛳️ Requirements

• Proficient verbal communication skills in both English and Vietnamese at a professional level.

• A solid understanding of the medical interpreting field, including informal interpreting experience.

• Capability to interpret medical information accurately and comprehensively in both languages.

• Willingness to undergo a medical interpreting proficiency assessment.

• Cultural awareness and comfort in navigating the US healthcare environment.

• High levels of professional reliability and sound judgment, coupled with a customer service-oriented mindset.

• Comfortable utilizing video conferencing tools and adapting to new remote technologies.

• Must successfully pass background and drug screenings.

• A dedicated, distraction-free home workspace equipped with a locking door and wired high-speed internet; Wi-Fi, hotspot, satellite, and DSL connections are not acceptable.

• Comfortable being on camera for the majority of each work shift.

• Must be based in Vietnam and available for remote work.

• Availability for night shift hours that align with US Eastern Time (ET).

• Previous experience in medical interpreting is beneficial but not mandatory.

• Formal training as a medical interpreter or possession of a related certificate or degree is advantageous but not required.

• National medical interpreter certification, such as CCHI or NBCMI, is a plus but not essential.

• Experience interpreting via video or telephone platforms is advantageous but not essential.

• Familiarity with medical terminology in both English and Vietnamese is a plus but not essential.

🏝️ Benefits

• Paid Time Off

• Work From Home

• Training & Development

• Equipment provided

• Comprehensive training included

• Structured training program prior to starting live sessions

• Supportive onboarding experience

• Full-time, permanent employment