Brazilian Portuguese Speaking Interpreter

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Facilitate effective and precise communication between English-speaking healthcare providers and Portuguese-speaking patients.

• Deliver accurate, complete, and respectful video interpretation between English and Portuguese, including occasional over-the-phone sessions.

• Ensure faithful communication without adding, omitting, or altering the intended meaning.

• Adhere to professional interpreter ethics, standards of practice, and company protocols.

• Uphold confidentiality and comply with relevant healthcare privacy regulations.

• Exhibit cultural sensitivity and respect for diverse backgrounds, communication styles, and patient preferences.

• Maintain professional demeanor and sound judgment concerning interpreter role boundaries.

• Adapt to changing technology, workflows, and service requirements.

• Engage in mandatory training, coaching, and quality improvement activities.

• Complete the structured evaluation process and foundational training prior to engaging in live sessions.

⛳️ Requirements

• Proficient, professional-level verbal communication in both English and Portuguese.

• A genuine comprehension of the medical interpreting field, which may stem from informal experiences such as interpreting for family, rather than formal employment.

• Capability to interpret medical information accurately and comprehensively in both English and Portuguese.

• Comfort with video conferencing platforms and the ability to adapt to new remote technologies.

• Familiarity with the U.S. healthcare context.

• A dedicated home workspace designated for this role: a private, distraction-free room with a locking door, where no one can observe your screen during work hours, and wired high-speed internet (no Wi-Fi, hotspot, satellite, or DSL).

• Comfort being on camera for the majority of each shift.

• Residing in Brazil and available to work remotely.

• Previous medical interpreting experience is beneficial but not mandatory.

• Formal training as a medical interpreter or possession of a related certificate or degree is beneficial but not mandatory.

• National medical interpreter certification (such as CCHI or NBCMI), where available for the language, is beneficial but not mandatory.

• Experience in interpreting via video or telephone platforms is beneficial but not mandatory.

• Working knowledge of medical terminology in English and Portuguese is beneficial but not mandatory.

• Preferred backgrounds include healthcare or clinical support, customer service/call center/BPO, and language services/translation/interpreting experience.

🏝️ Benefits

• Paid Time Off

• Work From Home

• Training & Development

• Equipment provided