Vice President, Sales Operations

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee the global Sales Operations team and serve as a trusted strategic advisor to the Chief Revenue Officer (CRO) and senior sales executives.

• Manage the sales operating rhythm, encompassing forecast evaluations, pipeline assessments, quarterly business reviews (QBRs), business analyses, and executive reporting.

• Foster a culture of consistent forecasting discipline, pipeline integrity, opportunity management, and adherence to sales processes across various regions and teams.

• Direct annual and ongoing sales planning efforts, which include territory structuring, quota distribution, coverage models, capacity assessments, and productivity expectations.

• Collaborate with Finance and HR on inputs for sales compensation, headcount strategies, performance monitoring, and resource distribution.

• Develop and enhance sales analytics, dashboards, and reports that cover bookings, pipeline status, conversion rates, sales velocity, productivity metrics, and risk assessment.

• Strengthen CRM governance, data integrity, sales tools, workflows, and operational procedures.

• Recognize performance deficiencies and collaborate with Sales Enablement, Marketing, PreSales, Partners, and Customer Success to enhance execution.

• Lead, nurture, and expand a high-performing Sales Operations team.

⛳️ Requirements

• 12+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, GTM Strategy, or a similar field.

• Extensive background in enterprise B2B SaaS, software, or technology sales environments.

• Demonstrated experience partnering with CROs, CEOs, CFOs, and senior leaders in regional sales.

• Strong preference for experience utilizing AI, automation, or advanced analytics to enhance sales productivity, forecasting accuracy, pipeline management, and GTM strategies.

• In-depth knowledge of forecasting, pipeline management, territory and quota planning, sales productivity, sales analytics, and CRM (Salesforce) governance.

• Proficient in Salesforce or CRM systems, with a track record of improving sales process adherence and data quality.

• Experience managing global or multi-regional teams in a complex, matrix organization.

• Strong analytical skills with the ability to interpret data into actionable business insights.

• Excellent communication, stakeholder management, and change leadership abilities.

• Capability to balance strategic vision with hands-on operational execution.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance plans.

• Adoption assistance programs.

• Wellness reimbursement options.

• Generous parental leave policy.

• 401(k) matching contributions.

• Flexible working arrangements.

• Unlimited vacation for exempt employees.