Vice President, Product and Solutions Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Gain hands-on experience with the complete Zeta stack, covering credit, debit, prepaid, core banking, lending, payments, fraud prevention, and agentic AI.

• Utilize modules, APIs, low-code extension points, events, data models, and deployment capabilities as both a customer and an engineer.

• Establish product strategy for the solutions portfolio, including market segments, recurring challenges, solutions to develop, and those to discontinue or phase out.

• Design products and architectures for designated institutions, focusing on customer propositions, program frameworks, economic viability, compliance models, and operational structures.

• Outline responsibilities for onboarding, underwriting, monitoring, disputes, and reporting within bank and fintech initiatives.

• Create technical and business cases detailing unit economics, fees, reserves, and pricing strategies.

• Consolidate recurring engagements into solutions with clearly defined scopes, pricing, positioning, launch checklists, roadmaps, and adoption metrics.

• Conduct win/loss analyses, customer discovery sessions, and usage evaluations to shape product requirements and platform roadmaps.

• Lead technical discovery processes in large environments and pinpoint significant issues to address.

• Develop target architectures and integration designs across existing core, ledger, data, and channel systems.

• Design coexistence strategies, phasing plans, and product-by-product conversion pathways.

• Construct and maintain demonstration environments for credit, prepaid, and debit.

• Execute proofs of concept and competitive evaluations.

• Manage technical RFP/RFI submissions, security questionnaires, and vendor due diligence processes.

• Guide solutions through architecture, security, and procurement assessments.

• Provide technical oversight for sponsor bank programs.

• Serve as a counterpart to buyer technical leadership during evaluation, integration design, and launch phases.

• Develop sponsor banks and fintech platforms into scalable channels.

• Collaborate with Marketing on positioning strategies and case studies, and represent the company at industry events.

• Mentor and collaborate with engineers and product managers in a hands-on capacity from conception to execution.

• Deliver portfolio strategy and roadmap, including at least three packaged solutions, demo/reference architectures, objection libraries, product requirements tied to deals, partner enablement, qualified evaluations, seven-figure ARR contracts, live programs, conversions, and institutional endorsements.

⛳️ Requirements

• Over 15 years of experience in technology and commercial roles, integrating engineering, product management, solutions engineering, and customer success within banking or fintech.

• Experience owning a product or solution line encompassing strategy, roadmap development, packaging, pricing, and launch processes.

• Proven track record in defining or launching a financial product with a bank, sponsor bank, fintech, or payments company, from compliance evaluation to active customer engagement.

• Experience in selling or developing technology for US banks, credit unions, fintechs, program managers, or sponsor banks, overseeing deals through architecture, security, and procurement reviews.

• Solid understanding of sponsor bank oversight and third-party risk management.

• Practical experience in card issuing and processing.

• Strong preference for candidates with expertise in credit, including revolving balances, interest and fee structures, delinquency management, and the underlying ledger.

• Broad knowledge across at least two of the following areas: core banking, deposits, payments, cards, lending, and digital solutions.

• Preferred qualifications include experience leading a product or solutions function at a sponsor bank, bank-fintech platform, or payments company; involvement in core migration within a live institution; and possessing a technical degree.

• Demonstrated product judgment, market awareness, fluency in program compliance and economics, technical breadth, architectural insight, executive presence, and ownership mentality.

• Familiarity with APIs, data models, architecture, compliance, pricing strategies, fees, interchange, and reserves.

🏝️ Benefits

• Full-time employment.

• Equal opportunity employer dedicated to fostering diversity and inclusion.