Solutions Architect – Consulting & Solutioning Manager

This is a fully remote position, open to applicants in Bosnia and Herzegovina.

📋 Description

• Oversee the comprehensive solution design process for intricate bids, RFPs, and transformational opportunities.

• Convert client objectives into organized, actionable solutions.

• Integrate insights from industry specialists, operational teams, digital transformation, AI, and automation experts into a unified solution.

• Serve as the primary solution authority during the proposal development phase.

• Guide and challenge the bidding team while addressing scope-related inquiries.

• Identify and alleviate solution risks in collaboration with Legal, Compliance, and Risk teams.

• Develop commercial models and business cases, including TCO/ROI and outcome-based models, in conjunction with the pricing team.

• Facilitate solution workshops with clients and partners.

• Deliver presentations and pitches to client audiences.

• Report to the EVP of Business Solutioning & Sales Enablement.

• Manage the comprehensive design of complex solutions, incorporating business, operational, and technological components.

⛳️ Requirements

• Over 5 years of experience in solution design, bid leadership, or transformation within BPO, outsourcing, digital, or technology-driven services.

• Proven history of crafting large-scale solutions, preferably across multiple countries.

• Strong grasp of digital transformation, AI, automation, and analytics.

• Excellent commercial understanding, including the ability to create business cases and evaluate risks.

• Outstanding presentation and stakeholder management abilities, with a strong capability to pitch to senior client audiences.

• Experience in leading virtual teams spanning various functions, cultures, and geographic locations.

• Proficient in English (C1 level or above).

• Knowledge of French, German, Spanish, or Italian is an advantage.

• Industry knowledge in Banking & Financial Services, Telecommunications, or Energy & Utilities.

• An updated CV and cover letter in English in PDF format are required.

• Applications that are incomplete will not be taken into account.

🏝️ Benefits

• An inclusive culture that fosters a genuine sense of belonging.

• Equal opportunity employment practices.

• A preference for women in situations of equal suitability, qualifications, and professional performance.

• A strong encouragement for applications from individuals regardless of disability, cultural or social background, age, religion, worldview, or sexual identity.