Vice President of Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive revenue growth for SPS’s Technology Business Solutions portfolio by acquiring new clients.

• Identify, develop, and finalize complex, multi-year outsourcing and technology-enabled services projects.

• Formulate and implement a business-development strategy targeting new enterprise clients.

• Seek potential clients within banking, financial services, insurance, and other pertinent sectors.

• Cultivate and maintain a robust pipeline of opportunities typically exceeding $10 million in total contract value.

• Generate leads through executive networking, industry connections, market insights, referrals, and account-based outreach.

• Forge relationships with C-suite executives and senior leadership teams.

• Maintain responsibility for pipeline development, opportunity advancement, bookings, and revenue conversion.

• Oversee the complete sales process from market identification to discovery, solution design, proposal, negotiation, and contract finalization.

• Analyze client operational challenges and create outsourcing, transformation, and managed-services solutions.

• Position SPS by highlighting lower operating costs, enhanced service quality, faster processing, robust controls, compliance, and operational resilience.

• Develop financial justifications demonstrating productivity enhancements, risk mitigation, ROI, and transformation benefits.

• Lead negotiations concerning pricing, service standards, transformation investments, risk distribution, and multi-year contract terms.

• Provide technology and market expertise in areas such as AI, intelligent document processing, automation, analytics, cloud processing, and digital communications.

• Collaborate with operations, technology, risk, security, and compliance executives regarding emerging technologies.

• Direct major initiatives and coordinate solution design with operations, technology, finance, legal, risk, and executive sponsors.

• Create win strategies, competitive positioning, and plans for executive engagement.

• Organize discovery sessions, workshops, presentations, site visits, and executive negotiations.

• Ensure proposed solutions are operationally viable, distinctive, and financially appealing.

• Assess opportunities and advise on whether to invest in, reshape, or withdraw from pursuits.

• Provide forecasts, pipeline reports, probability evaluations, and deal-closing strategies.

• Monitor competitors, market positioning, pricing strategies, and significant outsourcing transactions.

• Identify client requirements and new service offerings to broaden SPS’s target market.

• Represent SPS at industry conferences, executive forums, and client events.

• Build connections with advisors, consultants, sourcing organizations, and market influencers.

• Offer market insights to inform the TBS solution portfolio, investment priorities, and go-to-market strategy.

• Report directly to the Head of TBS Sales and collaborate with business leadership, solution design, operations, technology, finance, legal, risk, and executive management.

• Travel approximately 25% of the time.

⛳️ Requirements

• 10 to 15 years of experience in enterprise sales and business development within BPO, BPS, managed services, document management, transaction processing, or technology-enabled business services.

• Proven track record in identifying and securing new enterprise clients.

• Hands-on involvement in originating, shaping, and closing multiple complex opportunities with total contract values exceeding $10 million.

• Experience selling multi-year solutions in financial services, insurance, or similarly intricate industries.

• Strong knowledge of at least two relevant domains: banking and financial transaction processing; insurance claims; document and records management; payments, remittance or lockbox; customer communications; back-office outsourcing; or intelligent document processing and workflow automation.

• Experience managing enterprise sales cycles that can last from 12 to 24 months.

• Ability to sell business outcomes and transformation value instead of merely products, software, or staff augmentation.

• Experience leading cross-functional teams through solution development, pricing, contracting, and implementation strategies.

• Established relationships with senior executives in key target markets.

• Strong understanding of governance, risk, compliance, and security requirements within regulated client environments.

• Experience selling solutions that integrate people, processes, technology, automation, and onshore, nearshore, or offshore delivery is preferred.

• Background with a leading global BPO, BPS, technology services, document services, or financial transaction processing firm is preferred.

• Familiarity with competitive RFPs, sole-source negotiations, rebids, renewals, and client-led sourcing processes is preferred.

• Knowledge of outcome-based, transaction-based, gain-share, and other managed-services pricing structures is preferred.

• Fine and/or gross motor skills, including the ability to grasp, lift, and/or carry objects.

• Capability to walk, bend, kneel, stand, and/or sit for extended periods.

• Ability to speak, hear, and communicate both in person and virtually.

• Willingness to work on-site and travel as required by business needs.

• Flexibility to work across multiple time zones if necessary.

• Manual dexterity for operating office machinery.

• Ability to converse on the phone and input data simultaneously on a computer.

• Capacity to lift or move objects as required.

• Required close vision, distance vision, focus adjustment, and color differentiation abilities.

🏝️ Benefits

• Opportunities for career advancement.

• Learning and development opportunities available.

• Employee recognition initiatives.

• Paid time off: full-time employees receive a minimum of 80 hours per calendar year, with potential increases based on tenure or assigned accounts.

• Bonuses for employee and client referrals for current staff.

• Comprehensive medical insurance.

• Dental insurance coverage.

• Vision insurance plans.

• Health Care Flexible Spending Account (HCFSA).

• Dependent Care Flexible Spending Account (DCFSA).

• Health Savings Account (HSA).

• Pre-tax plans for commuter transit and parking.

• Supplemental life insurance options.

• Accident insurance coverage.

• Critical illness insurance plans.

• Hospital indemnity insurance options.

• Legal assistance program.

• Identity theft protection services.

• Discounts on pet services.

• Pet insurance options.

• Group home and auto insurance policies.

• Employee assistance programs.

• Short-term disability insurance coverage.

• Life insurance offerings.

• Education discounts available.

• 401(k) plan with matching contributions.

• Discounts on entertainment.

• Reasonable accommodations provided throughout the hiring and employment process.