Vice President of Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive academic and operational excellence across various campuses within a designated region.

• Oversee the operations of professional nursing programs.

• Act as a liaison between campus leadership and the Admin/Corporate Office.

• Recruit, interview, hire, and train Campus Presidents.

• Manage direct reports through one-on-one meetings, Quarterly Check-Ins, performance management, and training and development initiatives.

• Assess quality indicators such as enrollment, retention, placement, NCLEX pass rates, and compliance audits.

• Collaborate with executive leadership to establish and achieve Wildly Important Goals (WIGs).

• Offer expertise and guidance on operational projects and systems.

• Conduct capital expenditure and operational budget planning, ensuring campus P&L objectives are met.

• Supervise facility planning, which includes space allocation, parking, security, emergency response, business continuity, maintenance, budgets, and furnishing/supplies.

• Link Campus Presidents with corporate resources to uphold compliant student records and administrative policies.

• Identify, recommend, and implement processes, technologies, and systems to enhance operational efficiency.

• Deliver periodic performance reports and metrics to the COO and other leadership members.

• Foster a student-centered culture emphasizing communication, collaboration, and student satisfaction.

• Inform the corporate office of legal matters and notify supervisors regarding management-level personnel changes.

• Ensure Campus Presidents effectively train and supervise their employees.

• Enhance employee morale through positive leadership practices.

• Address student complaints that escalate beyond campus-level management.

• Perform additional duties as required.

⛳️ Requirements

• Bachelor’s degree is required.

• A Master of Business Administration (MBA) is preferred.

• A minimum of five years of experience, including at least two years in upper management, is required.

• Possess the knowledge, skills, and abilities to perform all essential duties satisfactorily.

• Strong understanding of nursing education, campus operations, financial performance, compliance, and student success.

• Capability to lead operations across multiple campuses.

• Willingness to travel up to 50% to assigned campuses.

• Proficient in recruiting, interviewing, hiring, and training Campus Presidents.

• Ability to manage direct reports and conduct performance management and development.

• Skilled in analyzing enrollment, retention, placement, NCLEX pass rates, and compliance audits.

• Competence in performing capital expenditure and operational budget planning to meet P&L goals.

• Experience in overseeing facility planning, security, emergency response, business continuity, maintenance, and supplies.

• Ensure compliance with regulatory agencies and college Standard Operating Procedures (SOPs).

• Capable of presenting performance reports and metrics to executive leadership.

🏝️ Benefits

• Annual performance-based bonus contingent on individual and company performance goals.

• Dynamic organizational culture within a supportive work environment.

• Generous paid time off (PTO) and holiday benefits.

• Medical, dental, and vision benefits.

• 401(k) plan with company matching.