Vice President of Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee multi-state operations at an executive level.

• Guarantee the delivery of high-quality, consistent services.

• Create, standardize, and implement scalable operational frameworks, workflows, and best practices.

• Track regional performance and spearhead corrective actions and continuous improvement initiatives.

• Act as a senior escalation point for intricate or high-risk operational challenges.

• Implement enterprise-level strategic initiatives that align with organizational goals.

• Collaborate with executive leadership on national growth strategies, new market expansions, and program launches.

• Establish, monitor, and analyze KPIs and performance dashboards.

• Lead, mentor, and develop regional Directors of Operations and senior operational leaders.

• Cultivate leadership pipelines and foster continuous learning.

• Assist in talent retention, succession planning, and organizational design.

• Ensure adherence to federal, state, and program-specific regulations.

• Collaborate with Compliance and Quality teams to reduce risk and ensure audit preparedness.

• Represent GT Independence with state agencies, partners, and key stakeholders.

• Foster a participant-centered, quality-driven operational culture.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Healthcare Management, Human Services, or a related discipline (mandatory).

• A Master's degree is preferred, or equivalent senior-level operational leadership experience.

• Over 8 years of progressive leadership experience in operations, including senior or executive roles.

• Demonstrated success in managing multi-state or national operations in regulated environments.

• Strong experience in home care, home health, personal care, fiscal intermediary services, or similar sectors.

• Exceptional analytical, communication, and leadership capabilities.

• Familiarity with administrative procedures.

• Proficient in MS Excel.

• Skilled in the Microsoft Office suite.

• Strong attention to detail.

• Excellent planning and organizational skills.

• Travel may be required based on business needs.

• Ability to operate in a highly regulated environment while maintaining regulatory compliance.

🏝️ Benefits

• Comprehensive benefits package.

• Flexible time-off options.

• Opportunities for professional growth.

• Meaningful work that supports individuals in living independently.