Vice President of Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide oversight at the executive level for multi-state operations, ensuring the delivery of consistent, high-quality services.

• Develop, standardize, and implement scalable operational frameworks, workflows, and best practices.

• Monitor regional performance, leading corrective actions and initiatives for continuous improvement.

• Act as a senior escalation point for complex or high-risk operational challenges.

• Execute strategic initiatives at the enterprise level that align with organizational goals.

• Collaborate with executive leadership on national growth strategies, new market expansions, and program launches.

• Establish, monitor, and analyze key performance indicators (KPIs) and performance dashboards.

• Lead, mentor, and develop regional Directors of Operations and senior operational leaders.

• Build leadership pipelines, foster accountability, and encourage continuous learning.

• Support efforts in talent retention, succession planning, and organizational design.

• Ensure compliance with federal, state, and program-specific regulations.

• Collaborate with Compliance and Quality teams to mitigate risks and maintain readiness for audits.

• Represent GT Independence in interactions with state agencies, partners, and key stakeholders.

• Foster a participant-centered and quality-driven operational culture.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Healthcare Management, Human Services, or a related field (required).

• A Master’s degree is preferred, or equivalent senior-level operational leadership experience.

• 8+ years of progressive leadership experience in operations, including senior or executive roles.

• Demonstrated success in leading multi-state or national operations within regulated environments.

• Strong background in home care, home health, personal care, fiscal intermediary services, or similar sectors.

• Excellent analytical, communication, and leadership abilities.

• Familiarity with administrative procedures.

• Proficient in MS Excel.

• Proficient in the Microsoft Office suite.

• Strong skills in planning and organizing.

• Willingness to travel as required by business needs.

🏝️ Benefits

• Competitive compensation.

• Comprehensive benefits package.

• Flexible time off policies.

• Opportunities for professional growth.

• Meaningful work that supports individuals in living independently.

• Remote work options available.

• Travel based on business requirements.