Vice President of Field Operations

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Provide strategic guidance and hands-on operational leadership across a designated portfolio of senior living communities.

• Supervise communities that provide Independent Living, Assisted Living, and Memory Care services throughout North Carolina, South Carolina, and other Southeast markets.

• Lead and mentor Regional Directors of Operations and Operations Specialists.

• Foster operational excellence, financial performance, occupancy growth, regulatory compliance, and outstanding experiences for both residents and team members.

• Direct portfolio strategy and operational leadership.

• Oversee regional team leadership, financial performance, occupancy and revenue enhancement, quality assurance, compliance, and resident satisfaction.

• Support talent acquisition, retention, team engagement, growth initiatives, acquisitions, transitions, and collaboration with executive and ownership partners.

• Travel weekly to various communities within the organization.

⛳️ Requirements

• 10+ years of progressive leadership experience in senior living operations, including oversight of multi-state regional or divisional responsibilities.

• Previous experience as an Executive Director or licensed administrator in a senior living community.

• Comprehensive knowledge of Independent Living, Assisted Living, and Memory Care operations, including state licensing regulations, survey procedures, OSHA standards, and fire and safety codes.

• Proven track record of successfully managing regional leaders and Executive Directors to meet occupancy, financial, and quality objectives.

• Strong financial expertise, encompassing budget development, P&L management, labor management, and capital planning.

• Experience with community acquisitions, management transitions, or the opening of new communities is preferred.

• Experience presenting operational results to ownership, investors, or board members is preferred.

• Excellent verbal and written communication skills, with the ability to effectively influence executives, regional leaders, residents, families, and regulatory agencies.

• Proficient in Microsoft Office and operational, financial, and sales reporting systems.

• Valid driver's license and willingness to travel frequently across the assigned portfolio, including overnight trips.

• Bachelor's degree in business, healthcare administration, gerontology, or a related field; equivalent relevant experience will be considered.

• An MBA, MHA, or a related Master's degree is preferred.

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k)

• PTO for full-time positions

• Short & Long Term Disability Insurance

• Life Insurance

• Career Advancement Opportunities

• Tapcheck earned-wage access through a mobile app