Vice President

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive the ESO strategy for evidence development, performance measurement, and results demonstration.

• Establish the research agenda and outline performance measurement methodologies.

• Develop and manage a multi-year research agenda that aligns with ESO's strategy and goals.

• Design and supervise studies and analyses that uphold rigorous methodology, data governance, and ethical standards.

• Forge research collaborations with academic institutions, industry associations, and external organizations.

• Lead the strategy for publication and thought leadership, which includes whitepapers, conference presentations, and executive briefings.

• Specify metrics, benchmarks, and standards for assessing performance.

• Create reporting and review processes to ensure clear and accurate visibility for leadership.

• Identify and address deficiencies in data quality, measurement, and reporting.

• Collaborate with product, analytics, and operations teams to convert insights into actionable improvements.

• Conduct ROI and value realization studies that demonstrate measurable outcomes for customers.

• Interpret findings to influence product direction, customer value, and business strategy.

• Assist in sales and growth initiatives by providing evidence, case studies, and leadership presentations for customers.

• Represent ESO through industry engagement, speaking opportunities, and advisory positions.

• Build and enhance the research, performance, and outcomes function, including the recruitment and development of direct reports.

• Collaborate with executive leadership and cross-functional teams on ESO’s integrated data and research strategy.

⛳️ Requirements

• Bachelor’s degree in a relevant discipline; an advanced degree is preferred.

• A minimum of 10 years of progressive experience, including at least five years in leading research, performance measurement, analytics, or outcomes initiatives.

• Proven research accomplishments, including published work, study design and implementation, or funded research projects.

• Experience in defining metrics and developing performance and reporting frameworks at an organizational scale.

• Demonstrated ability to convert data and findings into business decisions and measurable outcomes.

• Excellent written and verbal communication skills, with the capacity to engage executives, technical teams, customers, and external partners effectively.

• Ability to collaborate in a dynamic technology environment.

• A successful background check is required as a condition of any offer.

🏝️ Benefits

• All offers are contingent upon a successful background check.

• Equal opportunity and affirmative action employer.

• Diverse and inclusive work environment.