Veterinary Clinic Relationship Specialist

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Act as a primary representative for Heartstrings Pet Hospice.

• Build and maintain relationships with veterinary practices.

• Provide education to veterinary teams regarding in-home hospice and euthanasia services.

• Enhance collaborative partnerships that assist families in making end-of-life decisions.

• Travel frequently to veterinary clinics, hospitals, and conferences within designated markets, with approximately 75% travel required.

• Function as an educational resource on in-home euthanasia, pet hospice and palliative care, quality-of-life consultations, and grief and aftercare support.

• Visit at least two Heartstrings markets each month to reinforce current partnerships and establish new connections.

• Participate in regional and national veterinary conferences, representing Heartstrings at exhibit booths and networking opportunities.

• Create and implement outreach strategies via in-person visits, virtual meetings, email communication, and social media platforms.

• Collect field insights, trends, and feedback to guide marketing and growth strategies.

• Monitor outreach initiatives and outcomes using CRM tools and reporting systems.

• Collaborate with veterinarians and company leadership to facilitate market expansion.

⛳️ Requirements

• At least 2 years of experience in sales, outreach, or relationship management (experience in the veterinary industry is highly preferred).

• Strong existing relationships within the veterinary community are favored.

• Must live within 45 minutes of a major airport (proximity to Philadelphia International Airport is preferred).

• Outstanding verbal and written communication skills.

• High emotional intelligence with the ability to customize messaging for various audiences.

• Excellent organizational and time management abilities.

• Capability to work independently with minimal supervision.

• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, SharePoint).

• Proficiency in Google Workspace.

• Experience with CRM platforms.

• Self-motivated with an entrepreneurial spirit.

• Willingness to travel extensively, including some evenings and weekends.

• Maintain strict confidentiality regarding patient, client, and business information.

• Adhere to all relevant laws, regulations, and company policies.

• Ability to manage frequent travel and adapt to dynamic scheduling.

• Perform additional tasks as necessary to support organizational growth.

🏝️ Benefits

• Medical Insurance (including a 100% employer-paid HSA option).

• Dental & Vision Coverage.

• 401(k) with a 3% Company Match (Traditional & Roth options available).

• Generous Paid Time Off.

• Paid Bereavement Leave.

• Paid Parental Leave.

• Employer-funded Lifestyle Spending Account (LSA).

• Basic & Voluntary Life Insurance + AD&D.

• Short & Long-Term Disability Coverage.

• Ongoing Training & Professional Development opportunities.

• Pet Insurance & Pet Discount Plan.

• Potential for Monthly Bonuses.