Vendor Solutions Manager

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Assess business services, vendor partnerships, and operational workflows for multifamily property clients.

• Analyze client feedback to comprehend their requirements.

• Evaluate service quality, expenses, and operational efficiency.

• Discover opportunities to enhance service standards, operational productivity, and reduce costs.

• Develop business cases, summary recommendations, cost evaluations, and financial forecasts.

• Investigate, request, and assess competitive proposals and alternative vendor options.

• Present findings and suggestions to clients and internal stakeholders.

• Oversee and manage implementation projects from the planning stage through to execution.

• Act as the main contact point between clients, vendors, and internal teams throughout project lifecycles.

• Monitor project milestones, deliverables, schedules, and implementation progress.

• Identify and address implementation challenges.

• Track solution performance and pinpoint continuous improvement opportunities.

• Handle a high volume of projects and tasks for a rapidly expanding B2B business.

⛳️ Requirements

• Strong aptitude for problem-solving: quickly absorb information and new concepts and effectively apply them in practical scenarios.

• Solid business acumen and analytical capabilities.

• Capacity to extract insights, assess alternatives, formulate recommendations, and implement effective business solutions.

• Strong analytical, critical-thinking, and problem-solving abilities.

• Experience in managing and prioritizing a substantial volume of tasks and projects.

• Familiarity with evaluating business services, operational processes, or vendor solutions.

• Experience in managing projects from the planning phase to implementation.

• Ability to work autonomously, implement a strategy, and adhere to deadlines.

• Self-discipline, organizational skills, prioritization, and self-motivation.

• Proficient in handling multiple projects and tasks while effectively prioritizing.

• Comfortable presenting recommendations and facilitating discussions with clients, vendors, and internal stakeholders.

• Strong communication skills and an ability to engage with diverse audiences.

• Intermediate to advanced proficiency in Excel.

• A minimum of two years of experience in project management, operations, business analysis, vendor management, consulting, telecommunications, technology services, or a related field.

• Willingness to travel up to 5% of the time.

• Capability to work from a home office.

• A four-year degree from an accredited university or college is preferred.

• Experience with Salesforce and Microsoft Office Professional is advantageous.

• Background in telecommunications, multifamily housing, technology services, managed services, utilities, construction, bulk services, vendor management, and/or operational improvement initiatives is a plus.

• Project management experience is highly desirable.

• A dedicated workspace at home free from distractions and background noise.

• If necessary due to cellular coverage issues: a residential-grade landline phone for work calls.

• High-speed internet connection with a minimum speed of 100 Mbps download / 20 Mbps upload.

🏝️ Benefits

• Incentive pay.

• 401(k) Plan.

• Company match up to 4%.

• Eligibility after six months.

• Health, dental, and vision insurance.

• Company-paid long-term and short-term disability insurance.

• Company-paid life insurance.

• Work from home flexibility.

• 12 paid holidays each year.

• 15 days of paid time off (PTO) annually to start.

• Two paid volunteer days each year.

• Mileage reimbursement.

• Opportunities for professional development.

• A friendly and supportive work atmosphere.

• The company provides a laptop, docking station with full-size monitors, keyboard, mouse, printer, webcam, etc.