Vendor Management Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and direct the enterprise vendor management function for the Medicare Advantage health plan.

• Create and implement vendor governance strategies, performance management frameworks, risk oversight programs, and partnership models.

• Supervise strategic vendors and delegated entities involved in claims administration, pharmacy services, care management, utilization management, member services, risk adjustment, quality improvement, provider operations, and technology platforms.

• Formulate vendor management and strategic partnership strategies, governance frameworks, policies, standards, and oversight processes.

• Build a high-performing vendor management organization and develop vendor segmentation models.

• Act as the primary relationship owner for essential vendors and strategic partners.

• Cultivate vendor leadership relationships and lead strategic business reviews and governance meetings.

• Establish KPIs, SLAs, and performance scorecards; monitor vendor performance and drive corrective actions.

• Oversee governance for delegated entities and FDR compliance, ensuring adherence to CMS Medicare Advantage and Part D regulations.

• Collaborate with Compliance, Regulatory Affairs, Legal, and Internal Audit on regulatory compliance, audits, remediation, and corrective action plans.

• Develop vendor risk management programs that address operational, financial, compliance, cybersecurity, privacy, and reputational risks.

• Oversee vendor financial performance and contract governance, including negotiations, renewals, amendments, cost optimization, and budgets.

• Support growth initiatives, market expansion, acquisitions, product launches, technology implementations, and transformation programs.

• Influence enterprise decision-making and align business leaders on vendor priorities.

• Create executive dashboards and reporting; present vendor updates, risks, opportunities, and recommendations to senior leadership.

• Lead executive governance forums and assist with Board-level reporting as necessary.

⛳️ Requirements

• Over 10 years of progressive leadership experience in vendor management, healthcare operations, strategic partnerships, procurement, consulting, or operational excellence.

• More than 5 years in a leadership position managing teams and enterprise-level vendor relationships.

• Bachelor's degree in Business Administration, Healthcare Administration, Finance, Supply Chain, Public Health, or a related field.

• Proven experience in developing and leading vendor governance programs.

• Strong understanding of healthcare operations and managed care business models.

• A successful history of managing complex negotiations and strategic partnerships.

• Experience in influencing executive-level stakeholders and facilitating organizational change.

• Strong financial, operational, and strategic business acumen.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work environment.