Vendor Management Coordinator

This is a fully remote position, open to applicants in New York.

📋 Description

• Place and monitor orders for energy vendor services.

• Acquire and assess quotes as necessary.

• Verify scope, timing, and delivery expectations with vendors.

• Coordinate title-related tasks with agents.

• Request updates and date changes from original vendors when necessary.

• Maintain timely and professional communication with vendors.

• Follow up on outstanding items, ensure vendors adhere to agreed deadlines, and document commitments and responses.

• Track file milestones and status updates.

• Identify delays or missing information and escalate issues promptly.

• Communicate file status, risks, and changes to internal operations staff and sales representatives.

• Collaborate with the internal production team on quality concerns.

• Monitor review status and corrective updates, directing issues to the appropriate owner.

• Discuss recurring quality issues and outcomes with management.

• Assist in initiatives aimed at enhancing production processes and track actions and outcomes.

• Keep accurate records of orders, quotes, deadlines, escalations, and quality metrics.

• Adhere to company and departmental policies, including compliance and information security standards.

⛳️ Requirements

• A minimum of 1 year of relevant experience in vendor coordination, order processing, title or energy services, operations, customer service, or deadline-oriented administrative roles.

• Strong organizational skills and the ability to manage multiple files, deadlines, dependencies, and open inquiries.

• Excellent written and verbal communication skills, along with strong interpersonal abilities.

• Confidence in following up with vendors and addressing concerns in a professional manner.

• Problem-solving abilities and meticulous attention to detail.

• Proficient in Microsoft Office applications.

• Capability to learn order-management, production, and tracking systems.

• Ability to perform well under pressure and adapt to changing schedules.

• Capacity to collaborate across vendor, agent, operations, production, and sales teams.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• Paid time off and sick leave.

• Employee stock purchase program.

• An inclusive, people-first workplace culture.

• Equal opportunity employment.