Valet Trash – Area Manager

This is a fully remote position, open to applicants in Texas, +1 more state.

📋 Description

• Provide consistent service across designated markets by ensuring coverage, tracking execution, addressing service failures, and validating corrective actions.

• Develop and nurture dependable teams by collaborating with recruitment, hiring service valets, mentoring Area Supervisors and Field Support Associates, and tackling performance issues.

• Create staffing plans that account for turnover, absences, and growth trends.

• Safeguard safety and service quality through audits, route documentation, and field assessments.

• Assign corrective measures and verify their effectiveness.

• Plan labor resources, manage overtime and contingency expenses, and ensure timely completion of time approvals and employee documentation.

• Keep field teams, Trash Support, and Client Success updated.

• Identify issues early, establish responsible parties and deadlines, and ensure smooth transitions.

• Analyze operational trends, enhance workflows, and collaborate on launches, training initiatives, and technology adoption.

⛳️ Requirements

• Three to five years of experience in field operations, hospitality, service, logistics, or facilities management.

• Bachelor’s degree is preferred, or a minimum of three years of experience in apartment valet trash services.

• Proficient problem solver with the ability to prioritize competing demands and achieve results in a dynamic environment.

• Quick learner of software applications, capable of interpreting operational trends and utilizing data for informed decision-making.

• Detail-oriented with the ability to meet commitments and communicate effectively both in writing and verbally.

• Skilled in building productive relationships while maintaining a focus on customer experience.

• Competent in developing and sustaining a healthy, reliable staffing model.

• Full-time, salaried leadership availability is typically required from Sunday to Thursday, 2 p.m. to 10 p.m., with flexibility for operational needs and assigned market time zones.

• Capability to oversee markets beyond the home base.

• Valid driver’s license and willingness to travel within the primary market.

• Willingness to travel outside the primary market for up to 20% of the year.

• Physical ability to lift and carry up to 70 pounds, walk up to 2.5 miles, stand for up to three hours, and work in varying weather conditions, with or without reasonable accommodation.

🏝️ Benefits

• Competitive Compensation

• Medical, Dental, and Vision coverage for you and your family

• 401(k)

• AD&D coverage

• Short-Term Disability coverage

• Long-Term Disability coverage

• Unlimited PTO