Vaccine Customer Representative

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Provide clinical information regarding company vaccines, along with education and resources to support customers.

• Address operational and financial needs of customers, including reimbursement details and adherence to contracts.

• Assist healthcare providers and systems in boosting immunization rates and safeguarding patients from vaccine-preventable diseases.

• Act as the primary point of contact for customers within the designated area.

• Engage with healthcare providers and business professionals through effective product sales presentations.

• Keep Vaccine Management informed about customer needs, feedback, market conditions, and progress towards quality goals.

• Enhance knowledge of the professional and healthcare environment through self-study, workshops, conferences, and review of promotional materials.

• Conduct quarterly business reviews focused on vaccine contracts and educate customers on optimizing contract performance.

• Support customers with educational resources and tools, such as Vaccine IQ, to elevate immunization rates.

• Track business performance against objectives using tools provided by the company.

• Create a territory-specific business plan aimed at enhancing immunization rates.

• Maintain up-to-date knowledge and certification regarding the company's vaccine portfolio and CDC immunization schedules.

• Serve as the primary contact for select customer accounts and identify potential business opportunities.

• Collaborate with customer teams to formulate account strategies designed to improve immunization rates.

• Travel approximately 25%, depending on candidate's location within the assigned geography.

⛳️ Requirements

• Bachelor’s Degree with 0-3 years of sales experience OR a minimum of a high school diploma with at least 4 years of relevant work experience.

• Relevant work experience may involve professional sales, marketing, military, or experience in healthcare/scientific fields.

• Proven ability to excel in current or prior educational or professional roles.

• Capability to work both independently and as part of a team.

• Strong organizational skills and effective time management abilities.

• Exceptional interpersonal and communication skills.

• Possession of a valid driver's license.

• Ability to articulate technical concepts clearly and accurately.

• Preferred prior experience in a technical/scientific field or healthcare setting.

• Previous sales, account management, consultative, or customer service experience is preferred.

• Experience in developing and implementing plans for customer engagement and needs fulfillment is preferred.

• Familiarity with marketing/sales and/or marketing/sales support functions/operations is preferred.

• Ability to analyze metrics to evaluate progress against objectives is preferred.

• Vaccine experience is preferred.

• Applicants must be residents of the US or Puerto Rico only.

• No visa sponsorship is available.

🏝️ Benefits

• Eligibility for an annual bonus and long-term incentives, if applicable.

• Comprehensive medical, dental, and vision healthcare coverage.

• Additional insurance benefits available for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays and vacation time.

• Compassionate leave and sick days.

• Options for remote work arrangements.

• No relocation is required.