Vacation Planning Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Deliver exceptional customer service to clients arranging their vacations.

• Research and organize travel alternatives, including vacation packages, cruises, tours, and hotel stays.

• Address client inquiries and offer valuable travel-related insights.

• Liaise with travel suppliers to verify reservations and travel specifics.

• Keep precise records of client interactions and travel bookings.

• Remain updated on travel promotions, supplier news, and destination details.

• Offer assistance to clients both prior to and following their travel as needed.

⛳️ Requirements

• Excellent customer service and communication abilities.

• Capability to work autonomously in a remote setting.

• Proficient with email, online platforms, and essential computer tools.

• Highly organized with a keen attention to detail.

• Positive demeanor and professional communication style.

• Prior experience in customer service or travel is advantageous but not mandatory.

🏝️ Benefits

• Opportunity for remote work.

• Flexible scheduling options available.

• Access to training and resources within the travel industry.

• Continuous support from an experienced travel team.

• Travel industry benefits and supplier discounts when applicable.