VA Claims Specialist

This is a fully remote position, open to applicants in Alabama, +27 more states.

📋 Description

• Examine health insurance claims and invoices to ensure proper resolution of claims.

• Conduct follow-ups on outstanding claims.

• Facilitate the processing of claims for Veterans' Affairs and its partners.

• Participate actively in comprehensive instructor-led training sessions.

• Maintain concentration during scheduled work hours while achieving productivity targets.

• Engage actively on camera as part of the company's culture.

• Handle a high volume of incoming and outgoing calls while adhering to accuracy and productivity standards.

⛳️ Requirements

• Proficient in Microsoft Office applications (Word, Excel, Outlook).

• Technical capability to operate multiple computer screens and software applications concurrently.

• Ability to sustain strong performance in a dynamic environment with productivity goals.

• Skill in remaining organized while juggling multiple tasks.

• Strong critical thinking and problem-solving abilities.

• Excellent verbal and written communication skills.

• Investigative approach to tasks.

• Experience in a professional office setting.

• Basic understanding of insurance billing is advantageous, though not mandatory.

• Prior experience with billing and appealing denied health claims is beneficial but not essential.

• A private, distraction-free home workspace is required.

• Secure internet connection is necessary.

• Home internet speeds must exceed 20 Mbps for downloads and 10 Mbps for uploads.

• Workspace must accommodate a laptop, monitor, keyboard, mouse, docking station, and headset.

• Eligibility to work in the U.S., verification of employment history, and successful completion of a background check are required.

• Candidates must reside in the United States within one of the specified eligible states.

🏝️ Benefits

• Incentive Plan.

• Comprehensive training commencing on the first day and spanning 8–10 business days.

• Ongoing support from colleagues following training.

• Access to a comprehensive knowledge base.

• Individual performance metrics to assist in goal setting.

• Provision of computers and required work equipment.

• Management support for achieving productivity metrics.