VA Claims Specialist

This is a fully remote position, open to applicants in Alabama, +27 more states.

📋 Description

• Examine health insurance claims and bills to guarantee proper claims resolution

• Follow up on claims that remain unresolved

• Facilitate the payment of claims for Veterans' Affairs and its related organizations

• Participate in comprehensive instructor-led training that includes interactive discussions and hands-on activities

• Actively engage in training sessions while remaining on camera

• Handle a high volume of inbound and outbound calls

• Achieve personal productivity and performance targets

⛳️ Requirements

• Proficient in Microsoft Office applications (Word, Excel, Outlook)

• Technical capability to navigate multiple computer screens and software applications simultaneously

• Ability to maintain strong performance in a fast-paced environment with established productivity metrics

• Capacity to stay organized while multitasking

• Strong critical-thinking and problem-solving abilities

• Excellent verbal and written communication skills

• Investigative mindset

• Previous experience in a professional office setting

• Basic knowledge of insurance billing is advantageous, but not mandatory

• Experience in billing and appealing denied health claims is a plus, but not essential

• Private workspace free from distractions

• Reliable internet connection

• Home internet speeds of over 20 Mbps download and 10 Mbps upload

• Must reside in the United States within one of the designated states

• Must be eligible to work in the U.S.

• Employment history verification and successful background screening required

• Ability to be on camera during training and work hours

• Full attention during scheduled work hours and capability to meet productivity expectations

• Proficiency in managing a high volume of inbound and outbound calls while adhering to accuracy and productivity standards

🏝️ Benefits

• Incentive Plan

• Comprehensive training commencing on the first day and extending over 8–10 business days

• Continued support from colleagues after training

• Access to a comprehensive knowledgebase

• Individual performance metrics to aid in goal setting

• Provision of computers and essential work equipment

• Engaged management support

• Flexible work-from-home arrangement

• Revecore-supplied laptop, monitor, keyboard, mouse, docking station, and headset