UX Researcher, Qualitative

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee a consistent qualitative research process encompassing intake, prioritization, study design, fieldwork, synthesis, and reporting.

• Ensure that qualitative research studies meet quality standards and deadlines in collaboration with Design and Product teams.

• Create and evaluate participant outreach strategies and collaborate with clinic and operations teams to enhance accessibility.

• Manage and enhance the reusable qualitative research toolkit, which includes guides, consent forms, recruitment pathways, and a centralized repository.

• Collaborate with designers to transform clinic observations into shared generative methods and valuable insights.

• Suggest practical and privacy-conscious AI standards for interview notes, synthesis, and recruitment assistance.

• Work alongside quantitative UX research to link behavioral data with generative insights and refine measurement hypotheses.

• Lead generative research focused on patient goals, decision-making, confusion, and concerns throughout the Prenuvo experience.

• Design and facilitate interviews, contextual research, and other discovery techniques related to sensitive health decisions.

• Consolidate findings into personas, opportunity areas, journey maps, decision frameworks, and prioritized insights.

• Provide guidance on how findings and risks are communicated to patients.

• Plan and conduct research while exercising sound judgment regarding privacy, consent, emotional impact, HIPAA, IRB, and compliance issues.

• Recognize research requests that may overreach, introduce bias to participants, or jeopardize long-term trust.

• Convert vague product and experience inquiries into generative research questions and suitable qualitative approaches.

• Articulate the goals, obstacles, and mental models influencing patient behavior and recommend actionable changes to enhance experiences.

• Integrate findings into roadmap and design discussions early enough to affect strategic direction.

• Document and disseminate qualitative insights across teams.

⛳️ Requirements

• Minimum of 2 years of practical experience in qualitative or UX research within a product, service, or applied research environment.

• Comprehensive ownership of generative research studies, from planning and recruitment to moderation, synthesis, and storytelling.

• Proven experience in developing or testing recruitment and outreach channels.

• Demonstrated ability to enhance team research practices, such as cadence, guides, recruitment methods, or a streamlined repository, while collaborating cross-functionally.

• Must be legally authorized to work in the United States at the time of hire.

• Should not require employer sponsorship for a work visa, either currently or in the future.

• Preference will be given to candidates located near an existing Prenuvo clinic.

• Successful candidates will be required to undergo a background check.

🏝️ Benefits

• An opportunity to positively influence people's lives and health.

• Complimentary whole-body scans for each team member.

• Opportunities for growth and career advancement.

• Weekly team gatherings for connection, sharing, and socializing.

• Flexible vacation policy.

• 401(k) retirement savings plan with pre-tax contributions; currently, no company matching contributions are offered.

• Comprehensive health, dental, vision, and mental health coverage.