UX Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage in the complete product development cycle, from initial brainstorming to final launch.

• Collaborate with stakeholders and executives to gather strategic insights and transform them into well-defined hypotheses.

• Identify problems, target audiences, business cases, and evidence requirements.

• Organize and conduct extensive discovery research with customers and prospects, which includes interviews, workshops, concept testing, and usability sessions.

• Partner with Stakeholders, Sales, and Customer Success to enlist research participants.

• Consolidate findings into clear, actionable insights that are ready for decision-making.

• Develop interactive prototypes, clickable concepts, and functional proof-of-concepts utilizing AI-assisted tools.

• Utilize UX judgment to assess flows, information architecture, and interaction design.

• Work collaboratively with developers to differentiate between prototype-grade and production-ready work, ensuring a smooth handoff.

• Validate customer willingness to adopt and pay, define success indicators, and monitor validation outcomes.

• Present evidence-based recommendations to leadership.

• Clarify exploratory prototypes and coordinate with Sales and Legal regarding NDAs, disclosures, and expectations.

• Keep Sales updated on research findings and customer-safe communications.

• Lead a small cross-functional team by establishing priorities, cadence, and working agreements.

• Provide frequent brief readouts and create reusable templates, scripts, and prototype patterns.

• Refrain from customizing customer-specific solutions, integrations, implementations, and roadmap commitments based solely on PoCs and production code delivery.

⛳️ Requirements

• Strong business acumen: understanding of markets, buyers, pricing, and ROI, beyond mere usability.

• Proven rapid prototyping skills, including proficiency with AI-assisted building tools.

• Practical experience in discovery research and comfort in direct conversations with customers and prospects, especially senior stakeholders.

• Fundamental knowledge of UX and product design, supported by a portfolio or examples of completed work.

• Experience in product management or a related field: scoping, prioritization, and stakeholder engagement.

• Background in B2B SaaS, particularly enterprise software.

• Comfort in working within or alongside a live codebase.

• Experience leading small teams without formal authority.

• Capability to challenge senior leaders when evidence contradicts their ideas.

🏝️ Benefits

• Competitive salaries.

• Comprehensive benefits package.

• 401k plan.

• Generous paid time off (PTO).

• Team-building activities.