Utility Bill Auditor

This is a fully remote position, open to applicants in Nigeria, +1 more country.

📋 Description

• Assess customer utility accounts and billing histories to pinpoint high-value accounts for further investigation.

• Download and arrange historical utility bills and relevant documentation.

• Draft communications to utility providers addressing billing discrepancies, suspected errors, and accompanying findings.

• Maintain consistent folder structures and audit files for clients, utility types, accounts, and properties.

• Prioritize accounts based on billing thresholds and potential financial implications.

• Convert utility statements into clear PDFs for extraction and analysis.

• Utilize AI-driven tools to extract up to 24 months of utility billing data into organized spreadsheets.

• Analyze billing data through Month-over-Month and Year-over-Year comparisons.

• Examine billing dates, charges, consumption, rates, tariffs, meter types, rate classes, and itemized costs.

• Detect irregular usage patterns, billing anomalies, unjustified charges, and potential overbilling.

• Manually verify AI-generated data against original utility bills.

• Research property characteristics and operational factors influencing utility usage.

• Develop targeted inquiries for clients regarding property operations and consumption trends.

• Investigate suspected billing errors, including incorrect rate classes, meter types, and tariff violations.

• Assist in calculating historical overcharges and document evidence for audit findings.

• Validate utility tariffs, rate schedules, regulations, and supporting documentation using official sources.

• Handle multiple high-priority accounts while ensuring accuracy and organization.

⛳️ Requirements

• A Bachelor's degree in Finance, Accounting, Data Analytics, Business, Engineering, Energy Management, or a related field is preferred.

• Previous experience in data analysis, auditing, utility billing, energy management, financial analysis, or forensic analysis is highly desirable.

• Strong analytical abilities to identify patterns, anomalies, discrepancies, and potential errors in extensive financial and operational datasets.

• Excellent written communication skills.

• Advanced proficiency in Microsoft Excel or Google Sheets.

• Experience handling large volumes of documents and maintaining organized digital filing systems.

• Familiarity with AI-powered data extraction or document analysis tools is a plus.

• Experience in reviewing utility bills, tariffs, rate schedules, meter types, or energy consumption data is preferred.

• Strong research skills with the ability to interpret official utility, regulatory, and public sources.

• Exceptional attention to detail and a commitment to manually verifying data accuracy.

• Ability to compare Month-over-Month and Year-over-Year performance and identify unusual variances.

• Strong problem-solving and investigative skills.

• Capacity to determine potential causes of discrepancies.

• Comfortable managing multiple accounts and priorities concurrently.

• High level of integrity, accuracy, and discretion in handling client financial and operational information.

• Reliable computer, noise-canceling headset, second monitor, stable internet connection, and backup internet connection.

• Availability to work from 10am to 6pm US Eastern Standard Time.

🏝️ Benefits

• Opportunity for remote work from home.

• Flexible remote working environment.

• Reliable computer and noise-canceling headset required.

• Second monitor to enhance productivity.

• Stable internet connection and backup internet connection.

• Collaboration with an international team.