User Experience Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct user research utilizing interviews, surveys, workshops, usability testing, and analytics analysis.

• Develop personas, journey maps, user flows, wireframes, mockups, and interactive prototypes.

• Convert business requirements and user needs into impactful design solutions.

• Collaborate with stakeholders to establish user experience strategies and design specifications.

• Lead design thinking and user-centered design workshops.

• Test design concepts through usability testing and iterative feedback processes.

• Ensure adherence to accessibility standards, including Section 508 and WCAG guidelines.

• Create, maintain, and enhance scalable design systems, incorporating reusable components, patterns, documentation, style guides, and UX standards.

• Collaborate closely with development teams during implementation to guarantee design accuracy.

• Evaluate user feedback and performance metrics to suggest enhancements.

• Assist in content strategy and information architecture initiatives.

• Keep abreast of emerging UX trends, tools, and best practices.

⛳️ Requirements

• Bachelor’s degree in Human-Computer Interaction, Design, Psychology, Computer Science, or a related field (or equivalent experience).

• Over 3 years of UX design experience for websites, web applications, or digital platforms.

• Proven experience in conducting user research and usability testing.

• Proficient in Figma for interface design, wireframing, prototyping, and design collaboration.

• Familiarity with user-centered design methodologies and design thinking principles.

• Understanding of responsive design and contemporary web standards.

• Excellent communication, presentation, and facilitation abilities.

• Experience in Agile/Scrum environments.

• A portfolio or representative work samples showcasing the design process, problem-solving strategies, and completed UX projects.

• Preferred: Experience assisting federal government or public-sector digital services.

• Preferred: Knowledge of Section 508 accessibility compliance and WCAG 2.1/2.2 standards.

• Preferred: Familiarity with Drupal, content management systems, or digital experience platforms.

• Preferred: Certification in UX, Human-Centered Design, or related fields.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Collaborative and innovative work environment.