US Registered Nurse, Admin & Triage Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Serve as the main clinical filter and administrative cornerstone for a bustling U.S.-based OB/GYN practice.

• Manage incoming clinical phone inquiries and evaluate patient symptoms following established OB/GYN protocols.

• Review, prioritize, and oversee physician inboxes, lab results, and patient portal communications in AthenaHealth EHR.

• Screen non-urgent matters and direct actionable tasks appropriately.

• Recognize high-risk or provider-level clinical issues and escalate them to attending physicians.

• Assess prenatal, postpartum, and general gynecological concerns via telephone.

• Organize, respond to, and resolve prescription refill requests, routine lab notifications, and non-urgent patient inquiries.

• Reach out to patients with routine lab/test results, articulate physician-approved care plans, and address clinical inquiries.

• Assist with urgent OB/GYN scheduling, specialist referrals, and follow-up appointment management.

• Offer comprehensive clinical administrative support and enhance clinic operations.

⛳️ Requirements

• Active, unencumbered USRN License.

• Demonstrated clinical experience in OB/GYN, Women’s Health, L&D, or Outpatient Gynecology; OB/GYN expertise is highly prioritized.

• Outstanding verbal and written communication skills in English with clear, neutral pronunciation for critical patient triage calls.

• Direct hands-on experience with managing inbox/messaging workflows within AthenaHealth EHR.

• A private, HIPAA-compliant home office equipped with a reliable computer, high-speed internet, and a clear headset.

• Professional fluency in Spanish is advantageous.

🏝️ Benefits

• Competitive salary and compensation package.

• Opportunities for professional development and training.

• Supportive and collaborative work environment.

• Flexible work schedule.