Underwriting Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver prompt and precise underwriting guidance to U.S. producers throughout the risk assessment process for the LiveWell Plus product.

• Communicate underwriting decisions while fostering relationships with producers, sales teams, the Medical Director, and underwriting colleagues.

• Provide support for daily underwriting operations, including workload management, handling pending and post-issue tasks, maintaining overtime case lists, production reconciliation, discrepancy escalation, and coverage scheduling.

• Assist with invoices, shared-evidence payments, recurring and ad hoc reporting, and business statistics for underwriting operations in both the U.S. and Canada.

• Aid the Senior Underwriting Analyst in vendor management, system access issues, vendor inquiries, system rollouts, and training for underwriters.

• Manage biannual DMV renewals and annual certifications across various states.

• Oversee evidence, case support, and MIB processes, which include APS orders, random holdouts, laboratory exceptions, secure records access, renewals, verifications, code requests, and disclosures.

• Coordinate professional memberships, conferences, and educational courses.

• Stay updated on underwriting legislation, regulations, and industry trends.

• Complete additional projects and responsibilities as assigned.

⛳️ Requirements

• Preferred Bachelor’s or college degree in business or medical fields.

• At least 2 years of administrative experience in underwriting.

• Proficient working knowledge of the Microsoft Office suite, particularly Excel.

• Familiarity with individual insurance underwriting documents and new software applications.

• Understanding of fundamental underwriting processes for troubleshooting and problem-solving purposes.

• Strong communication skills.

• Self-motivated and well-organized.

• Analytical mindset with a keen eye for detail.

• Capable of multitasking and managing time effectively.

• Ability to adapt to shifting demands and priorities while ensuring accuracy.

• Proven ability to learn new systems and software efficiently.

🏝️ Benefits

• Discretionary variable incentive plan available for eligible employees, contingent on both individual and company performance.

• Accessible candidate experience and accommodations during the recruitment process.