UI/UX Specialist – Human Centered Design

This is a fully remote position, open to applicants in United States.

📋 Description

• Create user-friendly and accessible dashboards, self-service reporting interfaces, and predictive analytics screens for the CMM Reporting & Analytics Capability.

• Transform UX research, personas, and journey maps into high-fidelity prototypes, wireframes, and design specifications for interfaces.

• Collaborate with BI Architects, data engineers, product owners, and developers to ensure visual designs align with data models, KPIs, and reporting requirements.

• Perform usability testing, which includes heuristic evaluations, card sorting, and A/B testing, refining designs in each sprint.

• Establish and uphold standards for visualization, navigation, and interaction design.

• Create the user experience for the Measurement Definitions and Decision-Support Package.

• Assess designs for compliance with Section 508 and WCAG 2.1 AA accessibility standards.

• Assist in rapid prototyping and iterative validation during Agile sprint cycles.

• Enhance user adoption by aligning navigation patterns and visual hierarchy with Judiciary user workflows.

• Contribute standardized UI components and templates to the shared CMM design system.

• Develop intuitive and explainable interfaces for AI/ML predictive analytics and decision-support functionalities.

• Implement HCD principles in AI/ML model outputs, confidence indicators, and recommendations.

• Collaborate with AI/ML and data science teams on user-facing workflows that meet responsible-AI requirements.

• Conduct usability evaluations of AI/ML interfaces and integrate feedback into iterative improvements.

⛳️ Requirements

• MA/MS degree, or a Bachelor's/Master's degree in Human-Computer Interaction (HCI), Design, or a related discipline.

• Over 10 years of general experience in information systems.

• More than 8 years of specialized experience in UI/UX design.

• At least 5 years in a Human-Centered Design (HCD) role supporting enterprise or government applications.

• Experience may substitute for a degree: HS with 16+ years, AA/AS with 14+ years, BA/BS with 12+ years, or Doctorate Degree/Ph.D. with 9+ years.

• Proficient in usability testing methodologies, including heuristic evaluations, card sorting, and A/B testing.

• Skilled in design and prototyping tools such as Figma, Sketch, Axure, Storybook, or similar platforms.

• Strong understanding of Agile/SAFe delivery, iterative design integration, and DesignOps/UX governance practices.

• Familiarity with HTML5, CSS3, and responsive UI behaviors.

• Experience in designing for federal systems.

• Practical knowledge of Section 508 and WCAG 2.1 AA compliance.

• Excellent oral and written presentation and communication skills.

• Capability to engage with high-level customer stakeholders and foster customer relationships.

• Experience in identifying and applying industry tools, solutions, methods, best practices, and emerging technologies.

• Strong analytical and problem-solving abilities.

• Proficient in formulating and conveying recommendations for improvement.

• Ability to work effectively both independently and as part of a team.

• Preferred certifications include Certified Usability Analyst (CUA) or Certified HCD Professional; SAFe Agile Practitioner (SPC or SSM); Section 508 Trusted Tester Certification; UX Design or HCD Certification (NN/g, IDEO, or HFI).

• No security clearance is necessary.

• US citizenship is not a requirement.

🏝️ Benefits

• Options for medical plans, some including Health Savings Accounts.

• Options for dental plans.

• Vision plan availability.

• 401(k) plan featuring pre-tax and post-tax contributions along with company matching.

• Flexible work weeks whenever feasible.

• Paid time off encompassing vacation, sick leave, personal days, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave.

• Typically, 15 days of paid leave per calendar year.

• 10 paid holidays each year.

• Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees.

• Short- and long-term disability benefits.

• Life insurance coverage.

• Accidental death and dismemberment insurance.

• Personal accident insurance.

• Critical illness insurance.

• Business travel and accident insurance.