Trust Strategy – Operations

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Develop and sustain strategic automations and standardized processes to support trust and safety functions.

• Foster consistency and encourage the adoption of trust workflows throughout the organization.

• Collaborate with Engineering and Growth teams on initiatives to enhance trust infrastructure and operational efficiency.

• Act as a trusted advisor to leadership.

• Provide strategic insights, risk assessments, and actionable recommendations.

• Manage analytics related to trust functions.

• Recognize risk patterns and areas that require enhancement.

• Create dashboards and insights that inform policy decisions and operational improvements.

• Lead the design and management of dashboards, reports, and KPIs that measure trust and safety performance and impact.

• Work collaboratively with Product, Operations, Legal, Marketing, and Engineering teams to promote responsible growth and operational integrity.

⛳️ Requirements

• A strong passion for responsible AI and the development of systems that safeguard users and uphold platform integrity.

• A dedicated work ethic and a commitment to ensuring AI is effectively implemented.

• An analytical, first-principles mindset with the ability to navigate through ambiguity and complex risk trade-offs.

• Capacity to deliver high-quality work efficiently and take initiative.

• Strong communication skills with the ability to convert complex risk data into clear recommendations.

• A minimum of 4 years of experience in Security, Trust & Safety Operations, or Risk Operations within a high-growth technology company.

• A proven ability to construct end-to-end solutions, from data collection and analysis to execution.

• Experience collaborating across functions with Policy, Legal, or Safety teams.

• Highly adaptable with a proactive approach to problem-solving and optimizing processes.

• Ability to work from a country in Europe.

🏝️ Benefits

• Annual discretionary professional development stipend.

• Annual discretionary stipend for in-person meetings with colleagues.

• Annual team offsite held in a new location.

• Monthly co-working stipend for employees located away from a main hub.

• A culture of innovation with opportunities to make a significant impact.

• Opportunities for growth beyond immediate roles and responsibilities.

• A remote-first work arrangement.