Trust Operations Specialist III

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Provide support to Wealth Management and Trust Operations as a senior operational expert and resource.

• Act as an authorized signatory for Trust-related distribution disbursements.

• Oversee the administration and processing of EFTPS activities.

• Review and authorize intricate trust operational transactions.

• Address and resolve complex issues related to account administration, asset transfers, settlements, and operational exceptions.

• Supervise operational controls, reconciliation exceptions, and risk mitigation strategies.

• Lead the testing, validation, and implementation of controls, workflows, and procedures.

• Organize annual tax processing for forms 1099-B, DIV, INT, 1099-R, 5498, and 1099-MISC.

• Manage complex tax reporting and rectify tax-related discrepancies.

• Produce monthly and quarterly reports for Board, RCT, overdraft, and PCG.

• Evaluate operational, compliance, and exception reports and provide recommendations to management.

• Coordinate responses to audit requests and remediation initiatives.

• Keep abreast of regulatory developments and assist in the creation of policies and procedures.

• Serve as a subject matter expert in fiduciary services, FIS AddVantage, and Investor’s View.

• Engage in system upgrades, conversions, vendor enhancements, and associated testing.

• Develop system procedures and create training documentation.

• Collaborate with vendors, IT, and business stakeholders.

• Act as a secondary project lead for department and company-wide initiatives.

• Mentor, train, and provide technical support to Trust Operations personnel.

• Participate in cross-functional and strategic initiatives.

• Conduct root-cause analysis and suggest improvements for workflows, policies, procedures, and systems.

⛳️ Requirements

• High school diploma or equivalent is mandatory.

• Bachelor’s degree is preferred.

• Trust School or CTFA certification is preferred.

• A minimum of seven years of banking experience focused on Trust operations is required.

• Experience with Trust Accounting Systems is essential.

• Proficiency in Microsoft 365 products and applications is necessary.

• Familiarity with Microsoft Access or similar database experience is required.

• Understanding of Trust Accounting Systems and operational applications is needed.

• Experience with FIS AddVantage and related Wealth Management platforms is preferred.

• Capability to learn new systems and applications and adapt to system upgrades.

• Strong professional written and verbal communication skills are essential.

• Sound professional judgment and ability to mitigate risks are necessary.

• Punctuality is a must.

• Occasional travel to other First American Bank locations, branches, functions, and training facilities is required.

• First American Bank will not sponsor work visa applicants.

• Availability to work Monday through Friday from 8:00 a.m. to 5:00 p.m.; additional hours may be necessary.

🏝️ Benefits

• Opportunities for career growth and advancement.

• Comprehensive benefits package for full-time employees.

• Competitive starting salary.

• Development opportunities and special programs available.

• Community involvement initiatives.

• Additional compensation opportunities may be accessible.

• ADA application accommodations provided.